Hub IT Service Manager

Salary:                       NJC Pay Scale, Band 10 Scale Points - 37-39 (£45,441 - £47,420 FTE)

Start Date:                 As soon as possible

Working Pattern:     Full time, all year round

                                   36.25 hours per week

                                   8am-4pm Monday-Friday

Contract:                   Permanent

The Dean Trust is an educational charity established in April 2012, that currently comprises of 11 academies, 6 secondary, 4 primaries and 1 through school, operating in 3 hubs covering Trafford, Manchester, Knowsley and Wigan local authority areas, including some of the most deprived areas of the country. The Trust has seen steady growth since incorporation and aspires to grow further in the future.

The Dean Trust is seeking to appoint two experienced and enthusiastic Hub IT Service Managers to join our dedicated IT department and manage a group of first line IT Technicians within a hub of schools, as follows:

Hub IT Service Manager – West Hub will be responsible for the following schools;

Knowsley area; Lord Derby Academy, Park View Academy, Blacklow Brow Primary

Wigan area; Dean Trust Wigan, Dean Trust Rose Bridge

Hub IT Service Manager – East Hub will be responsible for the following schools;

Manchester area; Abraham Moss Community School, Dean Trust Ardwick

Regular travel between sites is a key requirement of the role.

The role will involve providing proactive and reactive hardware, software and peripheral support to all staff, students, Trustees/Governors, visitors and third parties in line with school/academy and Trust requirements.

The successful candidate will ideally have proven experience working in an ICT helpdesk/ICT support role, ideally in an education establishment and understand the diverse and wide range of tasks that are involved with supporting teaching staff, administrative staff and pupils. 

 Detailed knowledge of the latest Microsoft Windows Operating Systems & Microsoft Office packages is essential including the ability to diagnose and repair a variety of hardware and software issues.

Working together as a team has clearly made us stronger, and the support and challenge of each other has enriched each of our academies and the Trust. As an employer, the Trust is committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit regardless of background or characteristics. Our aim is to create an environment in which individual differences and the way in which everyone contributes is recognised and valued.

To apply for this vacancy please visit our recruitment page careers.thedeantrust.co.uk.

 If you have any questions about the role, please contact us on 0161 973 1179 or email katiehurst@thedeantrust.co.uk.

Please ensure that you identify which Trust Hub you would like to be considered for within your application.

APPLICATION CLOSE DATE: 9AM TUESDAY 22ND OCTOBER 2024

We are an Equal Opportunities employer committed to ensuring inclusion, diversity and equality of opportunity. We welcome applications from a diverse range of candidates including those from underrepresented groups, and/or with protected characteristics.

The Dean Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.