IT Network Infrastructure Analyst

We are looking for a customer-focused IT Network Infrastructure Analyst with excellent IT network skills and experience to join our successful IT team. The role will maintain and continue to develop alongside the IT Network team a reliable and responsive Luminate Education Group IT network infrastructure. 

The IT team has standardised the IT network connectivity using Fortigate and Extreme Technology Networking Solutions: Discover Cloud Services | Extreme Networks. 

This is an exciting time for the IT team as Luminate Education Group continues to expand and this role will support our exciting new build plans across the group.

What You Will Do

• Operational management for the group Wide Area Network (WAN) and Internet links ensuring network connectivity to all group locations. 
• Alongside the IT Network team develop, maintain and review disaster recovery (DR) plans supporting the business continuity plans (BCP). 
• To ensure accurate network and server documentation is available. 
• Ensure the procurement of IT network equipment, software and server infrastructure is in accordance with the College financial regulations and procedures. 
• Work with the ITSS management team on the operational management of IT-related projects. 
• Work with the IT Network team to continuously review and evaluate the functionality of ICT systems to ensure they are meeting the current and future needs of the group. 
• Working and support knowledge of at least two of the following networking areas; Microsoft Exchange, Microsoft Servers including Active Directory, switches/routing, voice and telecommunication systems. 
• Management and support of the Virtual Private Network (VPN) Systems ensuring secure and remote access to all staff. 

About You

• You will be skilled in IT network fundamentals and willing to learn and gain more experience.
• Be customer-focused, working part of a successful team delivering an excellent shared IT service across Luminate Education Group, constantly achieving over 95% customer satisfaction each year.
• Comprehensive IT Network Infrastructure (LAN and WAN) experience and knowledge.
• Experience of a selection of VPN, Campus Firewalls, Cloud Wi-Fi and 3rd party data centres management.
• Well-developed planning and project management skills with an organised project planning approach to major IT projects and developments.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
• Support Staff 39 days
• Academic 44 days
• Senior Management 44 days
• Excellent Pension schemes
• Teachers’ Pension Scheme 
• Local Government Pension Scheme 
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities - including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.