IT Systems Administrator

ACS International Schools are recruiting for an IT Systems Administrative Assistant to join our IT team based at our Cobham Campus.

The IT Systems Administrative Assistant supports ACS’s IT Strategy through the effective maintenance of essential business information and core IT services, as well as the efficient management of the IT Department. The IT Systems Administrative Assistant reports to the Data and Systems Integration Manager but works closely with the Head of IT to deliver department-wide objectives.

Principal Accountabilities:

·      Ensure the accuracy of Active Directory data (user details, contact details and extended attributes)

·      Help to validate and support improvement in systems, processes, and procedures used across the organisation to maintain complete and accurate records.

·      Effectively administer the internal phone system, adding users, updating entries, and assisting with setup and day-to-day use

·      Support management and ongoing improvement of ACS Zoom contract.

·      Administer ACS mobile phone contracts (checking lines, packages and ordering handsets as required)

·      Provide basic front-facing IT operational support for students, parents, and staff interacting with IT systems.

·      Help to maintain the Visitor sign-in systems and Guest Network provision.

·      Update IT information on Schoology (intranet)

IT Department Support

·      Assist with the management and co-ordinate holidays and necessary cover.

·      Ensure team compliance with required training (Safety Cloud and Educare)

·      Support staff professional development, including travel arrangements.

·      Administer IT subscriptions and contracts, including budget preparation and payments.

·      Manage logistics for IT clients and service providers (guests and visitors)

·      Coordinate and arrange meeting rooms and facilities for IT visitors and internal staff.

·      Assist the Head of IT with general office administration as required.

Qualifications and Training

Essential requirements:

·      Level 3 (or NVQ Level 3) qualification, with additional training in office administration or

entry-level IT certifications are preferred.

Knowledge and Experience

·      Experience administering IT systems and processes (Active Directory, Zoom, Outlook)

·      Comfortable with contemporary Cloud-based technologies and their user interfaces

·      Familiarity with IT Department working environments and systems

·      Basic level understanding of Windows and Apple OS

·      Basic level operational support of iPads, Interactive TVs, Mobile Phones and other IT hardware

Location: ACS Cobham

Working Pattern: Monday – Friday, 8.30am – 4.30pm

Start Date: ASAP

Safeguarding:

ACS is committed to safeguarding and promoting the welfare of children and young people and as an employee of ACS you are expected to share this commitment. The protection of our students’ welfare is the responsibility of all staff within ACS International Schools and individuals are expected to conduct themselves in a way that reflects the principles of our organisation.