Operations and Performance Coordinator

The Operations and Performance Coordinator sits within the Student Life directorate. This Directorate leads on activities and strategies which contribute to an outstanding further education student experience closely aligned with the college and group strategic objectives.

We work with curriculum departments on themes of personal development, behaviour and attitude (PDBA) and equality, diversity and inclusion (EDI). We directly deliver services to students including careers, work experience, progression, safeguarding, welfare, mental health and wellbeing, student enrichment, student voice. student funds and food services. We lead on relational, restorative and trauma informed practices and support the PDBA related continuing professional development and training of staff, who support students. This role has diverse responsibilities, including structuring and communicating the work of the directorate.

We reserve the right to close this job early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What You Will Do

• Lead on the day to day operations of the Student Life directorate.
• Co-ordinate quarterly reporting of performance and annual business planning for student personal development, behaviour and attitude and Student Life teams.
• Provide a central focus for the Student Life directorate, planning and co-ordinating staff training and development, activities for staff engagement and half termly directorate wide meetings and events.
• Communications and marketing activity for the directorate.

About You

• Appropriate Level 4 professional qualification or portfolio demonstrating significant experience of service delivery e.g. Business Administration, Learning and Organisational Development, Project Management, or demonstrate a willingness to undertake.
• Ability to coordinate multiple workstreams in parallel and to deliver within tight and changing requirements and deadlines using systematic approaches, e.g. project management methodologies.
• Experience of working in or demonstrate an understanding of promoting collaboration in large, complex organisations.
• Experience of influencing and supporting others to review progress and achieve improved outcomes.
• Restorative approaches and ability to relate to students and staff, and communicate effectively at all levels and with internal and external stakeholders, whether orally or in writing.
• Ability to question and challenge established procedures and policies to deliver the best possible outcome.
• Ability to utilise a solutions focused approach to impact positively on performance.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
• Support Staff 39 days
• Academic 44 days
• Senior Management 44 days
• Excellent Pension schemes
• Teachers’ Pension Scheme 
• Local Government Pension Scheme 
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities -  including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. 

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.