Receptionist | David Game College |Independent Day and Boarding College | City of London

Job Title: Receptionist

Directorate: David Game College

Area: GCSE and A-Level

Reporting To: Co-Principals

Date JD produced/revised: September 2024

David Game College is an outstanding, independent day and boarding college, based in Tower Hill. We have an inclusive ethos and we admit students within the age range of 13 and 22 years. We are looking for an enthusiastic Receptionist to work alongside our team of administrators and heads of department.

The primary purpose of this job role is to:

1. Provide a first-class clerical/administrative/secretarial/PA/student support service to the Directors, Teachers, Heads of departments, staff and students within David Game College.

2. Support colleagues within Curriculum Administration, Reception & Customer Service and the wider college.

3. Act as a point of contact for departmental enquires from external and internal customers.

4.Provide a high level of customer service to all service users.

Main duties and responsibilities.

• Work closely with College co-principals – Manage diaries, mail inbox, schedule meetings, help in formatting compliance documents; fire safety, health and safety, college policies etc.
• Work closely with Admin team to ensure day to day running of all College activities
• Schedule Room bookings for Staff and other Stakeholders
• Schedule Meetings via Zoom for staff
• Schedule online classes, events, etc. on Zoom, Google Classroom or MS Teams
• Help the attendance officer in collecting and monitoring student attendance
• Help update, maintain and monitor student records
• Help in creating and assisting with different student reports
• Assist (at key times of the year) the Head of Admissions with following up student references and safeguarding files; phoning schools and colleges to ensure that files are transferred
• Ensuring that all follow-up activities are completed in relation to a student admission
• Work closely with the marketing and events teams to help promote the business both internally and externally
• Design posters for Social Media and Events
• Take photos for Social Media and Events
• Help in setting up event spaces and booking rooms for some events
• Work closely with the IT team to ensure efficient running of all digital college systems – Zoom, InVentry, franking machine, College security systems.
• Be always on hand to help assist in general IT help for any staff or student who needs it
• Work closely with exams officer to help ensure the running of all internal and external exams

Other main duties

• Manage all internal communications between all staff and students
• Working with the ‘Head of Clubs’ - In assisting with bookings and administering College sports & extracurricular clubs
• Be main point of contact for students
• Be main point of contact for all stakeholders of the college
• Taking phone calls, screening the caller and forwarding relevant calls to the correct person(s) in the college
• General administrative duties including scanning, printing, managing all incoming and outgoing mail, ordering and managing office equipment

Skills/Attributes

• Must be a good multi tasker – able to attend to many different/varying tasks
• Able to work in a fast paced environment and knowing how to prioritise potentially large work loads
• Proficient in using MS Office Word/Excel/PowerPoint
• Knowledge of using design software such as Canva/Prezzi/Photoshop will be valuable but not essential
• Tech Savvy – for helping with any IT/tech issues
• A quick learner
• A good team worker – must be flexible in offering a helping hand to a wide and very different variety of tasks
• Keen eye for detail, analytical and methodological

The resource management responsibilities of this role are:

Financial: None

People Management: None

Other: None

Employment Details

Salary: (to be pro rata if part-time): £25,000.00 per annum

Superannuation Scheme: Royal London Workplace Pension Scheme

Expected Start Date: 06th January 2025

Number of hours to be worked per week: 40

Contract type: Permanent Full Time

Probation: 6 Months

Annual Leave Entitlement: 28 days per annum (Inc Public Holidays)

David Game College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. It is our aim that all students fulfil their potential.