Digital Functional Skills - Module 3 - Communication - Unit 3.1 - Managing Contacts

These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023.
The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life.
These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met.
The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units.
The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off.
This resource covers:
Module 3 - Communication
3.1 - Create and edit details in a contacts list.
It should help students understand the practical aspects of managing a digital contacts list while engaging them with hands-on activities to reinforce learning.
This resource includes:
Tutorial 1 – Learners will follow the steps that show you how to create contacts in Outlook and input key details such as name, number, email, address etc.
Tutorial 2 – They will continue the tutorial that on how to edit contacts details. This could include changing or adding extra information.
Tutorial 3 - Finally, they will; learn how to organise contacts by adding them to favourites and placing them into lists.
Task 1- Creating Contacts
Learners will be provided with a handout containing information for 6 new fictional contacts. They will need to add these to outlook contacts.
Task 2 - Editing Contacts
Learners will be given a list of changes to make to these contacts i.e. update a phone number, add an email.
Task 3 - Organise Contacts
Finally they will need to add 2 contacts to ‘favourites’ and assign the others to at least two different lists i.e. Family, Friends etc.
Independent Practice Task and Quiz (Answers included)
Final Task - Personal Contacts List
Learners will independently create their own contacts list using real contact and then write a brief 150–200-word summary explaining how to create, edit, and organise contacts. (Guided Example included)
Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit.
Other Workbooks in this DFSQ series are available on TES. Many are still being created and will all be available soon.