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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.

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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Communication skills in the Workplace Bundle
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Communication skills in the Workplace Bundle

14 Resources
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable. Included: Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork No preparation is required.
Workplace Essential Skills Bundle
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Workplace Essential Skills Bundle

18 Resources
This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint
Identifying Personal Values Presentation and Worksheet - Editable
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Identifying Personal Values Presentation and Worksheet - Editable

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This is an excellent resource to use for groups of people that have just come together, as a class or as a project team. It consists of an interactive powerpoint presentation that introduces the topic of values and starts the thought process of what values really are and why they are so important to identify on a personal and group level. The resource also contains a three page worksheet that has over 50 values listed. The group go through and identify their own values and then as a team agree on the top 5 values going forward. This is a great bonding exercise and allows the group to identify their own values and beliefs instead of having a teacher and / or facilitator imposing them on them. It is also a good team building activity that tests their negotiation skills. Sets the stage for an excellent learning programme to commence with motivated learners. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Workplace dilemmas' and ethical issues activity with card deck
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Workplace dilemmas' and ethical issues activity with card deck

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This resource contains a pack of 16 cards that bring up issues of ethical dilemmas that can be faced at work. It also contains a set of blank cards. They can be used in the following ways: • Warm up activities / lesson starters • Part of a lesson on ethics, morals, values • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group discusses whether they agree or disagree. 5. Optionally, have the group make up their own workplace dilemmas using the black sheet and try them out with each other in teams. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Projects and Teamwork Bundle
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Projects and Teamwork Bundle

10 Resources
When planning a project at work or school, it's important to get team members prepared for their roles, tasks and responsibilities within the team. The resources contained in the bundle are all you need to help you accomplish this. The three that I would start with are: Identifying your Values - choose values as a group Workplace issues: Brainstorm, problem Solve and Create Smart goals Team collaboration - important for all to understand how teams work. These resources are tried and tested in the workplace by my learners with amazing results for project outcomes.