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IT Help Desk Technician

IT Help Desk Technician

London Design & Engineering UTC

Newham

  • New
Salary:
S2-S7 (£27,306 - £29,412)
Job type:
Full Time, Permanent
Start date:
As soon as possible (depending on notice period)
Apply by:
6 January 2025

Job overview

About the role:

LDE UTC is looking to recruit an enthusiastic and hardworking IT Help Desk Technician. The successful candidate will play a pivotal role in the IT function. They must be highly organised, hardworking, flexible and enjoy working in a busy school environment with great attention to detail.

The UTC is at the cutting edge of applying the latest technological innovation to the education setting, with the aim of developing tech savvy and work-ready students. As such, the College has access to a large estate of technology products ranging from VR Workstations to industrial standard production robots. The UTC also offers each learner a loan laptop during their time at the college as part of the highly successful Eradicate the Digital Divide scheme. The successful applicant will be expected to support the Senior IT Technician and IT Service Delivery Manager in developing the IT Estate, constantly striving to improve service, ensuring that a first class is always provided to the college.

Please ensure you complete the application form attached to this vacancy and send to HR@LDEUTC.co.uk. If you wish to discuss this role please do contact the HR team on the same email.

Closing date: Monday 6th January 2025 at 9am

Interviews: Week commencing Monday 6th January 2025

Start date: As soon as possible (depending on notice period)

This is your chance to be a member of the LDE UTC team who are revolutionising technical education.

• Can you inspire young people to do their very best?

• Are you focused on making a difference to students’ lives by delivering exciting opportunities?

• Do you value making the learning relevant, working on real projects and developing employability skills in our future young professionals?

If so, apply to join us.


About the School:

London Design & Engineering University Technical College (LDE UTC) is an oversubscribed technical skills provision that opened in 2016. In January 2019 we moved into our brand-new purpose-built state of the art building which enjoys its inspirational dockside location on the Royal Docks. Our specialisms include engineering, civil engineering and computing / digital. Courses include, built environment for our budding architects, systems and control, engineering design and digital which contains virtual reality, augmented reality and computing. LDE UTC has been set up by Thames Water, Costain, Skanska, LEGO, Thames Tideway Tunnel, and our university partner the University East London to provide learners with the opportunity to progress onto University, higher degree apprenticeships or the workplace. Leaners look forward to a business like STEM rich curriculum, with access to the very best educational facilities and industry standard equipment in the world. We are able to offer this exciting curriculum from the age of 13 upwards by delivering GCSE’s, A Levels, technical level 3 courses and apprenticeships from level 2 to 8 (level 5 and above in partnership with our University partner UEL). 

At LDE UTC staff welfare is at the heart of what we do and being a new and dynamic institution we have been able to introduce new initiatives to support staff and improve wellbeing. As part of this, we have introduced a staff wellbeing committee (SMILE), introduced fresh fruit Wednesdays and provide free milk, tea and coffee daily as well as a healthy free lunch 

Additionally, we offer all staff from day one, an opportunity to apply for flexible working and dependant on the role, staff are able to work from home for 20% of the working week. We also offer initiatives such as the Cycle2Work scheme and Employee Assistance Programme to further support staff wellbeing. We have also implemented a 4.5 day timetable for learners, creating 54% learner contact time and 46% of the working week for PPA and CPL. 10 of the 190 days for our learners are ‘flipped learning days’ allowing further time for CPL and PPA for teachers. Please click our benefits documents in the advert to find out about all the other staff benefits we offer. 

All appointments are subject to satisfactory references and an enhanced DBS check. LDE UTC is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Attached documents

About London Design & Engineering UTC

School image 1
+44 203 019 7333

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London Design and Engineering UTC (University Technical College) is a mixed, 14-19 secondary college with sixth form, situated in Docklands Campus, University Way, in London. The college opened in September 2016 and provides education for students of all abilities from Key Stage 4 and above who would like to pursue a career in design and engineering.

UTCs are government-funded schools that teach 14-19 year old students technical and scientific subjects with a new approach; they are educating the inventors, engineers, scientists and technicians of tomorrow. 

The concept of UTCs was created by Lord Baker and Lord Dearing with the aim of bridging the skills gap by linking Industry with education. The Baker Dearing Educational Trust (BDT) was founded to develop and promote the concept of University Technical Colleges.

Principal

Geoffrey Fowler

Values and vision

London Design and Engineering UTC is a student-focused, high-tech school which believes academic excellence and employer partners create the next generation of confident, independent, work-ready individuals. Its first-class facilities and specialist equipment, combined with its outstanding staff, provide experiences that will equip students with the skills needed to secure employment or routes into higher education.

The UTC believes the curriculum it offers is delivered through interesting and exciting employer-led projects, enabling learning by doing. It also believes learning will be relevant and memorable and boost its students’ academic achievement.

London Design and Engineering UTC  believes expert careers advice from its employer partners and university, mentoring, site visits and work placements, mean that every student has the opportunity to secure paid employment through a paid traineeship or apprenticeship – or a place in higher education, for which bursaries and scholarships are available.

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