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IT Support Analyst

IT Support Analyst

Queen's College London

Westminster

  • £26,731 - £35,392 per year
  • Expired
Salary:
Dependent on qualifications, skills, and experience
Job type:
Full Time, Permanent
Start date:
October 2024 (or as soon as possible thereafter)
Apply by:
8 October 2024

Job overview

At an exciting time of growth, we are seeking an enthusiastic, reliable and well-qualified IT Support Analyst. Reporting to the IT Service Desk Manager, the person appointed will assume overall responsibility for first- and some second-line technical support for all departmental IT applications and services across both the College and the Prep, including end-user computing; this includes multi-function devices and specialised AV and IT equipment. In this hands-on role, the appointee will also be responsible for supporting current and emerging IT services. The post holder will work closely with other members of the IT team to deliver a high-quality IT provision for pupils and staff at both Schools.

The IT team currently comprises the Director of IT, IT Manager, IT Service Desk Manager and a second IT Support Analyst. The department is innovative and forward-looking; the IT team have undertaken transformative work to give Queen’s a Microsoft and an Apple stack cloud-based IT, including the merging of the IT networks of the College and the Prep. As part of this work, all staff have been allocated their own tablets which provides much improved portability and flexibility; SharePoint and OneDrive are now the collaborative platform and file-hosting service of choice respectively.

Maintaining and developing an IT provision across two sites presents interesting challenges; the appointee will enjoy problem solving and working in a logical manner. There is significant scope for learning, not only day-to-day but also through the planned longer-term IT project work in order to continually realise the ambitious IT strategy at Queen’s.

Queen’s College, London is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo the requisite pre-employment procedures, including checks with past employers and the Disclosure and Barring Service.

During the shortlisting process, Queen’s College, London will consider carrying out an online search on shortlisted candidates as part of its due diligence.

Queen’s College, London recognises the positive value of diversity, promotes equality and challenges discrimination.  We welcome applications from people of all backgrounds.



Attached documents

About Queen's College London

Queen's College, London is a leading independent day school for girls between the ages of 11 and 18, occupying four large houses on Harley Street in central London. A member of the Girls’ Schools Association (GSA), QCL prides itself on its friendly and supportive atmosphere which is highly valued by girls, parents and staff. Staff have a wide range of employee benefits, including healthcare, membership of the Employee Assistance Programme, and an innovative Staff Wellbeing Programme.

Staff appointed to QCL join an exciting and forward thinking school, steeped in tradition but with a keen eye on the future. We are committed to professional development, and all members of staff have the freedom to work creatively and collaboratively to inspire, support and challenge the pupils in our care. The first-class facilities, delightful students and professional, talented and caring staff all combine to make QCL a wonderful place to work.

More details about Queen’s College, London and Queen’s College Preparatory School, including public examination results and leavers’ destinations, can be found on our websites: www.qcl.org.uk and www.qcps.org.uk.

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Applications closed