Operations Manager

THE POST

ADNOC Schools is currently seeking an Operations Manager. The current vacancy is based in ADNOC Schools HQ and will support and work with all four of our campuses. ADNOC Schools are Massachusetts State Curriculum schools and provide high-quality learning environments in Abu Dhabi City and the Western Region of Abu Dhabi Emirate. This position will be for an immediate start.

This is an exciting opportunity ADNOC Schools, which is currently operated by Aldar Education, offer world class amenities, and are designed to provide learners with a 21st Century curriculum using the latest technology and world class facilities.

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

RESPONSIBILITIES

• To be responsible for the organization and delivery of operations, administration (customer service) and support service teams across the school(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the principal, recruitment of high calibre candidates to join the Aldar Education & ADNOC Schools operations and support service teams.
• To support and advise the Principal, Senior Leadership and Aldar Education HQ on operational and HSE matters and be accountable for their effectiveness using robust performance management systems.
• To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on Audit and Regulatory Compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits.
• To ensure that all operations and support service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of the school.
• To support the principal in achieving the key strategic objectives for the school through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services.
• To support the principal in implementing the agreed business strategy for the school.
• Development and implementation of policies, systems, processes and student safeguarding measures in conjunction with the Aldar Education HQ ensuring all new policy and processes are school focused prior to implementation throughout the group.
• Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols
• Develop the performance and efficient working hours of the customer-focused administration and support service teams to ensure high standards of service are maintained throughout the school(s) and that all teams provide a collegial efficient and effective service culture.
• Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained.
• Lead the recruitment, professional development, appraisal and training of all Operations & Support Service staff ensuring that each member of the team undergoes an individual development plan to help the school in building a high performance team.
• To support the principal in monitoring operational and specific administration budgets and expenditure, ensuring the school receives best value and service at all times. Lead on operational budget development.
• Continually reviewing opportunities for shared resource, cost and/or services across those schools they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (ie support staff, transport etc).
• Ensure Delegation of Authority processes and procedures are followed at all times.
• To act as the responsible person for HSE effectiveness and ensure the School complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ advising the School Leadership team accordingly.
• To drive a positive and proactive health and safety culture throughout their teams and act as a champion for health and safety.
• To support the principal in establishing school specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines.