Outreach and Recruitment Officer (Fixed Term, 30th September 2025)

WELCOME TO ADA

At Ada, the National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.

We are a specialist Further Education college, where every 16-19 student studies Computing and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.

Key responsibilities of this role include:

• Management and updating of the school database to support outreach communications
• Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events (This will involve commitment on some weekends and evenings during busy times)
• Support the administration of the Sixth Form application process when needed, including: dealing with enquiries to the inbox and on the phone in a timely manner, sending application communications including invitations for assessment, offers and enrollment paperwork, data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Dynamics 365 and REMS)

• Support role in the preparation and administration of Lift-off days
• Accurate record keeping of offer letters sent / accepted, of attendance at Lift-off days and keep-warm events
• Administration and processing of students enrolments  on GCSE results days and afterwards
• Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards for the team
• Assist with wider college events 
• Assist with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations. 

Key competencies 

Essential

• You are a confident public speaker
• You have the ability to communicate effectively with a variety of audiences.
• You have excellent communication skills including written and verbal, both  face to face and on the phone. 
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London,  as necessary for the role.
• You are accurate with excellent attention to detail
• You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases. 
• You are able to cope with a varied workload, to prioritise effectively and to meet deadlines.
• You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You address issues and challenges proactively and can work with a diverse range of people to achieve your goals. 

Desirable

• You have experience working in administration, admissions or outreach.
• You are a confident user of Microsoft Office and/or Google suite.
• You have experience of using a CRM system (Dynamics 365 and/or REMS desirable).
• Experience in customer service with a track record of excellence.