Receptionist

We have an exciting opportunity for a Receptionist to join Stamford School at our St Paul's site.

The successful candidate will the be the first point of contact for all visitors and callers to the Stamford School site. The receptionist will manage all aspects of the reception area, always maintaining a professional and welcoming approach. They will manage the pupil attendance systems including registers and associated email traffic, including monitoring the absence line, recording and forward transfer of messages. Therefore, knowledge in IT skills and using various databases is essential. Applicants should have previous experience of working in a front-line customer facing role and have a proven track record of delivering a consistent level of high-quality customer service. The St Paul's site is our Secondary School, so experience working with year 7-11 students would be beneficial.

Desired Criteria

• Undertaken previous training in customer service within a corporate environment.
• Previous experience of working in a school setting.

Essential Criteria

• Good standard of general education.
• GCSE English and Mathematics.
• Previous experience of working in a front-line customer facing role.
• Good understanding of delivering high quality and consistent levels of customer service.
• Ability to understand the operating environment and the needs and expectations of our parents, pupils, colleagues, and other external contacts.
• Able to consistently represent the School in a positive manner.
• Possess a good level of IT skills including Word, Excel Outlook and other databases.
• Ability to work under pressure, remaining calm and professional at all times.
• Possess excellent verbal and written communication skills with the ability to communicate effectively with all contacts.
• Willing to learn new systems and processes.
• Able to effectively integrate into the team and make a positive contribution to the team’s goals.
• Ability to maintain confidentiality.

Further details can be found in the applicant pack attached in the documents section via our website.

Please note that to be considered for this position, all applications must be formally submitted via our website link: https://candidates.every.education/portal/stamfordendowedschools/Vacancies/Details?advertKey=ff9e2c98-fbd3-40de-9440-b8ff804b016d

Stamford Schools are fully committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).