Receptionist/School Administrator

Dubai Heights Academy is a warm and welcoming place to work. Located in the Al Barsha South area of Dubai, this is an exciting opportunity for an outgoing, energetic and proactive Data Manager.

The school opened in 2017. It offers an inclusive, exciting and outstanding education to an international community of students from FS1 to Year 11 (2024-2025) and will continue to grow organically to Year 13.

The campus is state-of-the-art with separate buildings for each phase as well as a 380 seat auditorium. There are three temperature controlled swimming pools, fully equipped science and computer labs, specialist rooms for art, DT, music, and drama, a library, two multipurpose sports halls, a full size football pitch, a variety of outdoor play areas, a coffee shop and a spacious canteen with a new secondary building opening in 2024/25.

Dubai Heights Academy is seeking a friendly and organised school administrator/receptionist with excellent communication and interpersonal skills, strong organisational abilities, attention to detail, problem solving capabilities, and a professional demeanour to join our dynamic team and provide oustanding service to our students, parents and staff.

The role will involve but is not limited to, the following:

• Maintain a warm, friendly, and positive welcome to all visitors.
• Manage phone calls and queries from parents and stakeholders.
• Resolve queries and questions, liaising with relevant members of the school team for assistance as appropriate.
• Uphold good communication between all staff and parents.
• Manage the reception area during drop off and pick up times and special events.
• Check emails every morning and respond as necessary.
• Encourage new enrolments by promoting the school to prospective parents and support admissions department as required
• Check the daily register of students and follow up if children are absent or late.
• Ensure all registers are accurate based on available data. Monitor and record student attendance and lateness 
• Assist with the fire evacuation process 
• Assist other team members with additional tasks where required.
• Provide ‘out of hours’ support when required by the Principal and other departments.
• Any other duties which may, from time to time, be reasonably assigned by the Principal.

The successful applicant will be required to have the following: 

Essential:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role, preferably in an educational setting.
• Excellent verbal and written communication skills.
• Proficiency in using office applications including Google Workspace
• Strong organisational skills and attention to detail.
• Ability to multitask and handle a fast-paced environment.
• Friendly, approachable, and professional demeanor.
• Fluency in English
• Proficiency in using a school MIS, CRM and other educational software.
• Strong organisational and time management skills
• A creative, tenacious, self-motivated individual who thrives under pressure

These above-mentioned duties are neither exclusive nor exhaustive, the post-holder may be required to carry out other duties as required by the school management.

In return we can offer you: 

• A positive and innovative learning culture supported by students, staff, parents and governors          
• A collaborative and supportive attitude amongst staff which promotes a sense of teamwork and unity          
• A Senior Leadership team who is committed to promoting the best environment and outcomes for staff and students

Our Compensation and benefits package includes (where applicable): 

• Competitive tax-free salary            
• Medical Insurance coverage       
• End of service gratuity in line with UAE Labour Law

Interviews will take place at Dubai Heights Academy or via Zoom, should a face to face interview not be possible. The closing date for applications is Friday 16th August 2024, however, interviews may take place ahead of this date so an early application is advantageous.

Whilst we thank all applicants, only shortlisted candidates will be contacted.

The successful applicant will be required to participate in a short programme of induction.

Safeguarding Statement:

Dubai Heights Academy is committed to safeguarding and promoting the welfare of children and young people and as such expects all its employees to share this commitment. All new staff will be subject to enhanced pre-employment clearance including identity checks, criminal background checks (from your home country/country of residence), qualification checks (attestation) and employment checks to include an exploration of any gaps in employment and at least two satisfactory professional references, which will be verified. Applicants may also be required to provide other applicable personal documents e.g. degree, marriage certificate etc. A full checklist will be provided to successful candidates.