School Approval Manager

Job Title: School Approval Manager

Salary: £33,300 - £43,400

Location: Cambridge, Hybrid

Contract: Permanent, Full time

Are you passionate about education and helping millions of people across the world unlock their potential?

As a School Approval Manager, you will lead an innovative, globally based team to ensure our schools and learners receive the best support throughout their onboarding and customer lifecycle.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Join us and make a significant impact in a dynamic and evolving environment.

About the role

As the School Approval Manager, you will lead, manage, and coach a team to ensure only customers meeting Cambridge standards are approved to deliver our examinations and programmes. This means overseeing the approval processes for new customers, providing expert guidance and support to approximately 230 globally based Business Development colleagues. Additionally, you will:

• manage multi-million-pound financial activities, including complex invoicing, dispute resolution, and quality assurance
• ensure accurate data maintenance for customer facing systems, facilitating examination entries and results access
• lead the design, testing, and implementation of new systems and customer models, driving innovation and problem-solving
• collaborate with external and internal stakeholders, including regional teams, Finance, Operations, Legal, Education, Customer Support and Assessment, to ensure seamless operations.

Joining the School Approval team is your opportunity to make an impact on education globally. For fuller details of the role, review the job description attached at the end of the advert.

About You

To succeed in this role, you will embody our values of being innovative, collaborative, and responsible, adapting to a constantly changing environment, understanding and meeting the needs of others, and upholding the integrity of Cambridge standards. The ideal candidate will:

• hold a degree or equivalent professional experience bringing proven management acumen and strong leadership skills
• be familiar with Cambridge International products and services
• have the ability to adapt, learn and develop expertise quickly
• have sound global geographical knowledge
• be highly proficient in MS Office (particularly Word, Outlook & Excel) and familiarity with financial data
• be able to communicate effectively at all levels, verbally and in writing
• role model a ‘growth mindset' for yourself and your team
• be highly accurate with close attention to detail while under pressure.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 5th August 2024 and interviews are scheduled to take place from the following week. We reserve the right to close this vacancy once we have received sufficient applications for the role. Therefore, if you are interested in this exciting opportunity, we encourage you to submit your application as early as possible.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, all applications must be submitted via our official online application form. Please refrain from sending your CV directly to our recruiters.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.