Hospitality and Catering: Personal Attributes, Qualifications, and Experience

Lesson Overview:
This Year 10 Hospitality and Catering lesson focuses on helping students understand the essential personal attributes, qualifications, and experiences needed for success in the hospitality industry. Students will explore key attributes such as teamwork, communication, adaptability, customer service, and punctuality, as well as how gaining relevant qualifications and hands-on experience through internships or part-time work can lead to better job prospects and career progression.

Lesson Objective:
Students will identify and explain the importance of personal attributes, qualifications, and experience in hospitality and catering, and understand how these elements contribute to employability and career advancement.

Learning Outcomes:
All students will be able to identify basic personal attributes and qualifications required for hospitality roles.
Most students will explain how personal attributes, qualifications, and experience affect employability and career progression.
Some students will evaluate the significance of these factors in different hospitality roles.
Lesson Resources Provided:

Introduction:
A matching activity where students pair personal attributes (e.g., teamwork, adaptability) with various hospitality roles (e.g., waiter, hotel manager).

Scaffolding Information:
Key points covering the importance of personal attributes, specific qualifications, and relevant industry experience.

Mini Review Task:
“Rank the Importance” task where students rank personal attributes, qualifications, and experience in order of importance for a chosen hospitality role.

Main Task:
Job advertisement creation, where students write job ads for different roles, including the required personal attributes, qualifications, and experience.

Plenary Discussion:
Class discussion on what makes them the “perfect candidate” for a hospitality role, summarizing the key attributes and qualifications discussed in the lesson.

Assessment Questions:
A set of 6 questions targeting different levels of understanding (easy, medium, hard) to assess student comprehension of the lesson material.

Visual Aids and Illustrations:
Images representing personal attributes like teamwork, punctuality, communication skills, adaptability, customer service, and industry-related qualifications.

Key Topics Covered:
The role of personal attributes (e.g., teamwork, punctuality, communication) in hospitality
Industry-specific qualifications and their impact on job prospects
The importance of gaining hands-on experience through internships, part-time jobs, and volunteering
How experience, skills, and qualifications together lead to employability and career advancement

Estimated Duration:
1 hour

This lesson includes engaging activities, visual aids, and differentiated tasks to ensure all students can grasp the concepts, making it suitable for a diverse range of learners in Year 10 Hospitality and Catering.