Six Stages of Crisis

This document has been produced to provide a child with the opportunity to break their behaviours down and implement strategies to support and avert a ‘crisis’.

The document also provides a great opportunity to share individualised good practice and provide ongoing support and professional development. I have found this document useful in explaining to professionals the different stages of negative behaviours and suggesting ways to support. This document has been used as part of SMART and SMART+ plans.

The document is based upon the research of Robert C. Chandler, Ph.D., internationally renowned crisis communication expert. He states a crisis has six stages: 1) warning, 2) risk assessment, 3) response, 4) management, 5) resolution, and 6) recovery. Certain incident types, have very distinct warning phases and therefore can be prevented.