Administrative Assistant/Receptionist

Overview and Responsibilities

Administrative Assistant/Receptionist – Aurora Wilden View

Location: Torton, Kidderminster

Salary:  £20,941.30 - £21,513.07 (FTE £24,377.60 - £25,043.20)

Hours: 40 hours a week – Term time only

The Aurora Group

The Aurora Group is an innovative provider of education and care for children, young people and adults with special educational needs and disabilities.

As part of our growth strategy; we’re really pleased to have recently opened a brand new ASC/SEMH school, Wilden View, in Torton, Kidderminster, for students aged between 5-19.

It is an exciting time to be part of Aurora and this is a unique career opportunity to make your mark on our growing services.

The main purpose of the role:

We currently looking for a professional and welcoming Administrative Assistant/Receptionist to join us ready for when we open our doors to students in the coming weeks, or as close to that as possible.

You will be responsible for reception and telephone duties, welcoming visitors, diary management and taking deliveries, as well as providing administration assistance as required such as typing letters, taking minutes for meetings, and arranging appointments.

We’re looking for someone who is able to remain calm under pressure, multitask and carry out unexpected tasks without notice (flexibility is a must), be able to work well within a team as well as on our own, able to maintain confidentiality and always offering a warm and friendly welcome to our visitors.

Key duties:

• Identifying the caller’s Requirements for internal and external queries, providing an appropriate response.
• Referring enquirers to the colleague best placed to deal with queries.
• Receiving, logging, passing on and if necessary following up messages for colleagues in a timely and effective manner so that visitors are made to feel welcome and that colleagues can be notified about visitors.
• Checking identity, allocating and retrieving visitor identification and completing visitor log.
• Identifying and meeting the actual needs of people asking for information.
• Ensuring that the reception area is maintained attractive and welcoming.
• Operating a computer to access databases and using word processing applications when required.
• Maintaining, updating, sorting and retrieving a range of records/statistical data, including monitoring/ordering of stationery and office supplies if appropriate.
• Accurate filing, indexing, retrieving and other related work.
• Any other duties that are identified to be job related.

Skills and Qualifications

Successful candidate qualities:

• Excellent communication skills both verbal and written
• Good level of literacy and numeracy (at least 5 GCSEs above C to include English and Maths).
• Demonstrable experience of working in an administrative role for at least a year.
• Computer literacy – Excel, Word, Outlook, Access, PowerPoint and ability to use range of databases once trained
• Accurate typing.
• Organised, good time management.
• Ability to manage own time to deal with multiple tasks.
• High levels of interpersonal ability with excellent written and verbal communication.
• Able to work as part of a team.
• Discreet, confidential and reliable.

Benefits and Additional Information

What’s on offer? 

Be part of our successful team and also benefit from a generous package that includes: 

• Full training and continued support 
• Opportunity to gain qualifications, which will be funded by us!
• Perkbox subscription
• Life assurance and Enhanced pension scheme (from October)
• Car lease scheme 
• Bike to work scheme 
• Free parking   
• Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more.

Apply/Enquiries 

If you are interested in this role then please apply on-line and complete our application form. For more information on this position please contact 07918 144908 / adele.richard@the-aurora-group.com

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer

This advert could be taken down at any point in time without prior notice if the position is filled. 

Please note that candidates that are shortlisted might be subject to an online search.