Business Support Officer

The Habs' Institute is the centre of Professional Learning and leadership development  within our Trust. The Institute provides a plethora of internal and external professional learning and networking opportunities for colleagues both within and beyond our Trust. The Initial Teacher Training (ITT) and Early Career Teacher (ECT) recruitment and support also falls within this function. It is also a Lead Delivery Partner for National Professional Qualifications (NPQs) and facilitates leadership development for leaders from over 240 schools.​

We are looking for a dynamic and personable individual to join our committed team. This is a pivotal role; the post-holder will be the central point of contact for the Haberdashers' Institute and will forge strong relationships across the Trust and with our external partners, to deliver key strategic objectives, including the delivery of professional learning and leadership development initiatives. Experience in events and project management would be advantageous in your application. ​

You will be the first point of contact for Habs’ Institute of Professional Learning enquiries for both internal and external stakeholders, taking pride in acting as an ambassador for the Institute and the Trust. You will have great prioritisation skills and will confidently undertake a range of administration and project management tasks, to deliver learning and development opportunities across Teacher Training, School Improvement and People Development . You will work closely with colleagues across the Trust and be motivated by the varied nature of the work and opportunities for meaningful collaboration across multiple teams.

Key responsibilities of the role​

• To act as the first point of contact for the Haberdashers’ Institute, responding to queries from schools, delegates, facilitators and delivery partners ensuring a positive stakeholder experience​
• Be responsible for all operational and administration functions of the Haberdashers’ Institute leading to high standards of delivery for all activities and events​
• Manage the scheduling and co-ordination of all aspects of the busy Haberdashers’ Institute events calendar, ensuring streamlined communication with all key internal and external stakeholders to secure venues, catering and IT support​
• Be responsible for the creation and distribution of varied marketing materials, including social media, email campaigns and maintaining website pages​
• ​Lead the planning and project management of key deliverables such as the Trust conference, ensuring that the responsibilities of the project team are clearly defined and deadlines are met ​
• Utilise a range of online platforms and software to ensure proficiency in online training delivery and efficiency in operations and administration​
• Recruitment, onboarding and ongoing support of Trainee and Early Career Teachers as part of the Initial Teacher Training and Early Career Programmes to support streamlined communication and meet recruitment and retention targets​
• Act as a representative of the Lead Local Delivery Partner, supporting smooth delivery of National Professional Qualifications (NPQs), effective liaison with National Delivery partner as a representative of the Lead providing all necessary operational, communications support as the Lead Delivery Partner’s Business Support to meet recruitment and retention targets​
• Take responsibility for financial processes including raising POs and sales receipts, budget monitoring, tracking payments, completing grant returns and ensuring the timely disbursement and receipt of funds​
• Maintain participation records and the associated People Development Dashboard. Undertake regular evaluation, analysis and use varied analytical tools to report on engagement and impact, supporting ongoing improvements ​
• Record decisions and actions from key meetings, circulating information and following up to ensure they are met​
• Prepare reports, presentations and returns for external delivery partners including DfE​
• Act as an ambassador for Habs’ Institute, the Trust at local and national events​
• Maintain close working relationships with all key internal and external stakeholders leading to high levels of collaborations and the development of new strategic partnerships​

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Additional Responsibilities​

• Line management of the Business Administration Apprentice for experienced candidates​
• Additional responsibilities will be agreed in line with your areas of expertise, interest or career development aspirations. Examples include projects linked to communications or digital strategy, support staff learning and development or talent attraction and retention​
• To support other teams and business functions as and when needed, supporting the achievement of the Trust’s key strategies and objectives​
• To work within the Haberdashers’ Trust framework with regard to health and safety​
• To actively promote the aims and ethos of the Trust, including equality diversity and inclusion​
• To be aware of and assume the appropriate level of responsibility for safeguarding and promoting the welfare of children and to report any concerns in accordance with the safeguarding policies​

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No job description can be exhaustive, and duties may alter over time. The post holder will be supported and empowered to engage in continual review alongside the Senior Director, to use their professional judgement to ensure that the role continues to evolve and develop in line with the Trust’s changing requirements. ​

Support​

Our staff are important to us. We know that without great staff, our children will not be as successful. Therefore, professional learning is key to our success.  We are fortunate to have a wide range of internal and external course facilitators, with a wide range of courses and CPD opportunities for all staff. We are particularly focusing on the development of our support staff; you will be encouraged and supported to:​

• Engage in relevant externally accredited programmes and apprenticeships​
• Attend appropriate training and development opportunities and keep up to date with relevant current educational developments and legislation ​
• Reciprocally share expertise and skills with others in the Trust and outside the Trust, to ensure best practice, consistency in business support and ongoing improvement

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