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ICT Support Technician

ICT Support Technician

Norwich High School for Girls GDST

Norfolk

  • £26,443 - £29,896 pro rata
  • New
Salary:
£26,443 - £29,896 per annum, pro rata
Job type:
Part Time, Permanent
Start date:
6 January 2025
Apply by:
22 November 2024

Job overview

We are looking for an ICT Support Technician with experience and an interest in all aspects of information technology to join our ICT Support Team as soon as possible.

The role will involve providing technical advice in support of the resolution of ICT incidents and working closely with the ICT team to ensure escalated issues are resolved.

You will help to implement ICT systems, documenting the setup and configuration of these systems and ensuring operating procedures are in place. You will also help to develop proactive procedures to ensure the smooth running of ICT systems, monitoring and maintaining these systems and undertaking action to ensure consistent delivery of ICT services.

In addition, you will provide advice and guidance on the use of ICT systems, ensure ICT documentation is kept up to date and ensure robust data backup systems are in place. You will assist in the selection, testing and acquisition of computer hardware, software and third-party application packages. 

You will also act as the first point of contact for reprographic problem solving and ink cartridge and toner replacement.

Essential qualifications - GCSE in English (grade 4/C and above) and Maths (grade 4/C and above). Good communication skills, sound IT skills, as well as customer service and administration skills, are all important.

About Norwich High School for Girls

Norwich High School for Girls was founded in 1875 and is an independent day school for girls from 3-18 with approximately 600 pupils. The school is part of the Girls’ Day School Trust (GDST), the largest independent school group in the UK. It is at the forefront of education for girls and a strong voice in promoting opportunities for young women.

 The school offers a good benefits package and a strong professional development programme. These benefits include:

  • Access to extensive professional development opportunities and training grants for qualifications - we encourage you to develop your skills whilst in post
  • A generous pension scheme
  • Free life assurance benefit
  • A discount of up to 50% on fees for children at GDST schools
  • Interest free loans for training, computer purchase loans and travel season ticket loans
  • A Cycle to Work scheme
  • Onsite parking
  • A free hot three course lunch during term time
  • Free hot beverages all year round
  • Access to the Fitness Suite and Swimming Pool subject to availability and induction
  • Access to our free Employee Assistance programme
  • Competitive terms and conditions of employment

To apply, please click the apply button.

Closing date for applications – 12 noon on 22nd November 2024.

Interviews – 29th November 2024.

A covering letter, addressed to the Director of Finance and Operations, should be included with your application. Please note that CVs without a completed school application form cannot be considered.

The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. 

The GDST is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. 

Candidates shortlisted for interview will be subject to an online search. This isn't part of the shortlisting process - candidates will have an opportunity to address any areas of concern at interview.

About Norwich High School for Girls GDST

At Norwich High School, we believe passionately in putting girls first. We give girls the very best opportunities to find their strengths, explore the whole breadth of subject options, and tailor all that we do around their needs.   

In and outside our classrooms, there are no barriers of expectations and modifications of behaviour that can arise in a co-educational environment. Our girls are just as keen to pursue Computing, Engineering, and the Sciences, as they are the Arts and Humanities. Innovation is built into our DNA, as we were the very first girls’ school to be founded outside London, and we continue to seek innovation in all that we do.   

We aim to develop girls who are confident in their own voice. Our hallmark Inspiring Females programme brings bold, innovative and creative women from all fields into the school to inspire and mentor our girls, enabling them to imagine and plan their next steps into their futures.   

Fostering intellectual curiosity is at the heart of our excellent academic education, but we believe that education is about more than exam results. Our extra-curricular offer is broad and strong, and gives girls essential skills as well as greater self-knowledge. An extensive selection of Music, Drama and Sport opportunities are available to all girls, as well as our outstanding Enrichment programme offering diverse and challenging content. We offer a full Activities programme which enables girls to engage in rewarding community projects. There is extensive onsite provision to ensure that all girls succeed in these subjects including a dedicated Music Building and a plethora of onsite sporting facilities including a 25m indoor swimming pool and multiple tennis courts.   

Step into Norwich High School and you will be blown away by the quality of the creativity you see, from the art and productions in the Junior School to our stunning A Level Exhibitions and performances. Sport thrives here, as you would expect in a school awarded Norwich Sports School of the Year last year, and girls excel in a whole range of disciplines, from hockey, netball and swimming to rowing.   

What really makes Norwich High School special is the exceptionally strong sense of community which lasts long after girls have left the school, and the warm relaxed relationships between girls themselves, and between staff and girls. Norwich High School is a part of The Girls’ Day School Trust (GDST), the UK’s largest group of independent girls’ schools and a national leader in girls’ education. This community encompasses not just our own school but also our 25 sister schools and academies across England and Wales. A community where girls can join nearly 70,000 women in the GDST Alumnae Network, who provide a range of resources and social and professional contacts to help every girl as she makes her way in the world. Girls can compete and collaborate with their peers in other GDST schools, taking part in Trust-wide events, rallies, performances and activities ranging from art, sport, music and creative writing through to foreign languages, debating, enterprise and digital technology, and even a nationwide bake-off.   

Norwich High School for Girls is the product of a pioneering city. Inspired by its history of independent, open-minded enterprise, for nearly 150 years Norwich High School has been preparing girls for lives of contribution and achievement. Our ambition today is to continue that mission with the same spirit. A spirit that is as relevant in the 21st century as it was in 1875.  


Find out more at www.norwichhigh.gdst.net
 

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