School Receptionist & Student Receptionist

The School

Kingsmead is a large, oversubscribed school that, despite serving a postcode in the top 20% most deprived parts of England: 

• Has an ambitious curriculum 'grammar school for comprehensive intake' curriculum. We have an almost exclusively GCSE KS4 and A Level KS5, aiming for 90% EBacc while also having a performing a visual arts specialism and an exceptionally wide range of exam courses.
• Exceptional behaviour, with a consistent approach that combines explicit boundaries with the space to build relationships and support those children who need it. 
• A thoughtfully constructed and powerful wider school experience for the children, with an ambitious combination of clubs, trips, careers guidance and wider enrichment.

 Click here for a short summary.

https://sway.office.com/prqNqx06lWwzNbdZ

The role of the Receptionist is to the provide an outstanding and professional front of house service with a warm welcome and greeting to all students, staff, and visitors, ensuring due diligence to safeguarding and Health & Safety and in line with School’s protocol and to ensure the efficient running of the school reception. 

This role will also involve providing a professional service to students and staff at the Student Reception office. 

The postholder is also expected to support the areas of administration and maintain efficient administrative systems and processes to support the effective running of the school, including updating and maintaining relevant administrative tasks, ensuring effective and consistent guidance and information is delivered.

The core responsibilities include (but limited to):

1. To receive and prioritise incoming telephone calls and visitor/student queries and deal with them appropriately and professionally including recording and distributing messages as required. 
2. To welcome visitors in a professional and hospitable manner, ensuring signing-in procedures are followed.  
3. To provide administrative and secretarial support in such areas as word processing, correspondence, reports and publications, updating and extracting computer information (Arbor), inputting data, photocopying and filing; as necessary. 
4. Registering students who arrive late to school. 
5. Liaise with the student reception volunteers to pass messages and information to other colleagues and students.
6. To support the pastoral & behaviour team 
7. Assisting in the organisation of school events, including parents’ evenings – liaising with the Resources Supervisor and Heads of Year. Providing registers and ensuring student volunteers are in place.
8. To work with other administration colleagues to ensure the school has up to date contact information for parents of every student.

The school reserves the right to close this advert if a suitable candidate is appointed before the closing date.