Support Manager - Bierton Hill Campus

The post holder will play an active role in managing the behaviour of SECID students (Social, 

Emotional, Communication and Interaction Difficulties) on a day to day basis. The post 

holder will support the Team Leader in implementing ongoing behavioural 

interventions and ensuring effective communication is maintained throughout the 

school.

Communication/Relationship Skills

• To promote all methods of communication effectively

• The post holder will have the skills to communicate complex information to staff, 

pupils and family members / carers regarding personal, psycho-social problems in an 

empathic and supportive way. This will involve using inter-personal and deescalation skills in situations which can be highly emotional / emotive, sometimes antagonistic and require a satisfactory outcome, e.g. highly agitated pupil

• To provide care, support, guidance, discipline and encouragement to the students in 

our care.

• To sponsor and care for all youngsters: offering them fairness, boundaries, compassion and being a positive role model

• To do so in a safe and cared for environment.

• To work successfully alongside parents, stakeholders and outside agencies in 

fulfilling responsibilities.

• To interact appropriately, sensitively and effectively with all members of the school 

community and its stakeholders.

• To adopt and implement the values and principles of the school policy on Physical 

Restraint alongside the school’s stated policies on safety, care and control and behaviour management.

• To be proactive in maintaining the school environment: taking appropriate action where necessary

Personal, Professional Development

• High standards of personal presentation, punctuality and courtesy

• Maintaining a comfortable, orderly and stimulating environment

• Placing a high value on the students

• Having the highest expectations of students

• Take an active role in management of student behaviour and performance

• Setting meaningful goalsfor themselves, classes and individual students

• Seeking and exploiting opportunitiesforsuccess and relationship building

• A willingness to consistently apply sanctions and discipline in an assertive,measured and fair way, promoting and rewarding pupils when applicable

• A desire to improve, develop and progress as a practitioner

• A determination to succeed and thrive in the face of at times deeply unsettling,challenging and even upsetting behaviour

• A willingness to give freely of time and commit wholly and fully to the post

• A willingness to commit fully to the whole of school life

• A recognition of the precious opportunities for relationship building that can then 

enhance learning in the classroom

• The necessary resilience and determination to manage challenging behaviour 

bringing enthusiasm, fun and warmth to the activities offered to the youngsters

• Rigorously observing and maintaining the routines and conventions of school life 

(mealtimes, dispersals etc)

• Seeking out new activities, visits and trips that will engage and interest the pupils

• Being there at significant moments both in the life of the school and individual pupils

• Seeing disciplinary issues through regardless of time or inconvenience and therefore 

demonstrating commitment and care to the student

• Caring about the quality and value of your contribution, being willing to seek support/advice

Personal, Professional Development

• High standards of personal presentation, punctuality and courtesy

• Maintaining a comfortable, orderly and stimulating environment

• Placing a high value on the students

• Having the highest expectations of students

• Take an active role in management of student behaviour and performance

• Setting meaningful goalsfor themselves, classes and individual students

• Seeking and exploiting opportunitiesforsuccess and relationship building

• A willingness to consistently apply sanctions and discipline in an assertive, measured 

and fair way, promoting and rewarding pupils when applicable

• A desire to improve, develop and progress as a practitioner

• A determination to succeed and thrive in the face of at times deeply unsettling, 

challenging and even upsetting behaviour

• A willingness to give freely of time and commit wholly and fully to the post

• A willingness to commit fully to the whole of school life

• A recognition of the precious opportunities for relationship building that can then 

enhance learning in the classroom

• The necessary resilience and determination to manage challenging behaviour 

bringing enthusiasm, fun and warmth to the activities offered to the youngsters

• Rigorously observing and maintaining the routines and conventions of school life 

(mealtimes, dispersals etc)

• Seeking out new activities, visits and trips that will engage and interest the pupils

• Being there at significant moments both in the life of the school and individual pupils

• Seeing disciplinary issues through regardless of time or inconvenience and therefore 

demonstrating commitment and care to the student

• Caring about the quality and value of your contribution, being willing to seek 

support/advice