Systems Maintenance & Support Administrator (m/f/d)

For three decades the St. George’s British International School group has shown particular strengths in crafting education based on fundamental values. An innovative learning architecture paired with unlimited possibilities to nurture personal interests and the support of a thriving international community distinguish St. George’s in pioneering future-oriented schooling. Our community of dedicated teaching and administrative professionals located in Munich, Cologne and the Düsseldorf Rhein-Ruhr area consists of people who embrace these values and passion, believing in our vision of developing the future of education together.

To join the Cologne Head Office of the school group, with the possibility of alternatively working from either the Munich or the Düsseldorf Rhein-Ruhr campus, we are looking for a full-time

Systems Maintenance & Support Administrator (m/f/d)

We are looking for member of staff to work in our growing Systems Department, which is a core area of our school group. As part of this forward-thinking team there are plenty of opportunities to learn and develop new skills in the development of our systems portfolio, including iSAMS, My School Portal, SchoolPost, SOCS and Seesaw. We use these systems pro-actively to support the academic and business needs of the organisation, including self-hosting our iSAMS solution and engaging extensively with SQL scripting and SSRS reporting.

The ideal candidate for this role will have a passion for ensuring customer happiness of our users (pupils, parents and staff) and keeping on top of tasks within a busy and varied field of work.

Main Responsibilities

This is a key role in the SGS Systems Department, with a focus on:

• Providing first-line resolution or diagnosis of incidents and support requests
• Supporting users to make the most of the systems with which they work
• Maintaining existing systems to ensure they function in a stable, secure, reliable and efficient manner, and that data integrity and quality is maintained
• Manage projects relating to systems implementation and enhancement

Job Profile

Skills & Experience

• A range of technical experience with excellent ICT skills, including Microsoft Office experience
• The ability to communicate technical concepts to a non-technical audience
• Experience of supporting school software solutions
• Experience of working with support desk management software
• Strong analytical ability
• Fluent command of written and spoken English

Behavioural competencies

• Strong team player & communicator
• Able to balance multiple priorities and still achieve thoughtful and high-quality contributions
• Excellent interpersonal and communication skills, inspiring trust and warmth
• Willingness to build understanding of technical systems and learn new skills
• Disciplined, with a high degree of integrity and work ethics
• Self-motivated and independent

Why join us

The performance of our people is what defines the success of St. George’s. Our teams are enabled to take the initiative and encouraged to think and act like entrepreneurs. The multinational corporate environment provides our talented employees with a large area to expand professionally and offers multiple opportunities to enrich their individual mindsets and experiences. By joining us, you will be part of our community life and actively participate in varied projects, allowing St. George’s to continually evolve.

To innovate your career please send your application including your earliest starting date and your desired salary to:

Mrs Andrea Baiker

Head of HR and Governmental Affairs

hr@stgeorgesschool.com

St George’s is committed to safeguarding and protecting the welfare of children and expects all staff to share this commitment. The successful applicant will therefore be subject to enhanced background checks. Furthermore, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.