You've got mail! Use email effectively at work

“You’ve got mail” is a classroom topic about the importance of using email properly at work to avoid problems and pitfalls in your communication with others. It also covers email culture at work and how this differs from communications sent to friends, often referred to as “email etiquette”. Businesses often formalise these rules of good practice in an email usage policy so students should be aware of these basic principles.
This topic supports the learning outcomes in the Association for Careers Education and Guidance (ACEG) framework for career and work-related learning at Key Stage 4 but can be used with a range of groups depending on their needs and abilities, and provides good evidence of lesson planning. Two files are included with this topic. The first file is a lesson plan, worksheets and suggested running order for the activities. The lesson plan also includes differentiated learning goals, reflective questions and a “before and after” review of learning relating to this topic. The second file is a slide show presentation which can be used with a whiteboard or pc/laptop and projector, to add structure to the lesson for students. The slideshow has the same running order as the lesson plan, and includes modern and striking imagery to appeal to young adult learners.