In this interactive activity you display the Powerpoint provided and learners review and take notes to identify areas of improvement. As the facilitator, you explain that Charlie Brown has just created a presentation and welcomes feedback before delivering to an audience. Tell students that they will be giving feedback at the end of the presentation. There job is to look at each slide and identify areas for improvement. Ask them to write notes as they go for feedback at the end of the presentation. This is an extremely useful activity that gets learners thinking about visual aspects of their own presentations. Each side has notes for the trainer to indicate the errors on the slide. I have used this with many learners. It is an effective activity and generates a lot of good discussion.

Homophones are words that have the same sound (pronunciation) but different meaning and (usually) different spelling. Included in this document are 66 pairs of common homophones. These can be printed, laminated, cut out and used in various activities to practice correct spelling, pronunciation and meaning of words. There is a pdf file and a word document so that you can edit if you wish to put in your own subject homophones. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Do your students need to work as a team or group to meet an objective? Learning to work as a team is an important life skill that your students need to master for in the workplace and classroom. Working in groups and collaborating on problems and projects is all part of cooperative learning. This packet contains a professional PowerPoint presentation that should be viewed before teams take on a project of any sort or size. It comes with a revisions worksheet (with answers provided), and Teacher Notes (that can be used as a lesson plan). It is presented in word, pdf and ppt format and is fully editable. The following topics are covered: Qualities of an effective Team Member Skills required to work in a Team Making Decisions as a Team Defining Objectives using Smart Goals Roles and Responsibilities Expected Behaviours and Attitudes Bruce Tuckman Model for Team Collaboration Revision exercise - worksheet with answers Team Challenge If you have any questions about this resource please contact me at resourcecreator1@gmail.com. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This diagram can be printed out for ESOL learners who are studying the future tenses. It covers Present Continuous, Present Simple, Be going to and Will. The diagram demonstrates both useage and form and provides examples. The can be incorporated into a lesson or used on its own. It also has a handout for students to complete. They do this by writing their own sentences into the speech bubbles using the correct form. When I used it, I had a colour copy enlarged to A3 and also provided the learners with an A4 copy. They very much appreciated it.

This resource introduces learners to the EEC (Example, Effect, Change) model of providing feedback. It gives them the words and confidence to tackle what can sometimes be difficult conversations in an effective manner. It also covers the PAC (Patience, Ask, Confirm) model for receiving feedback. It contains four examples of how to give constructive feedback both positive and negative. There are also tables created for learners to write their own scenarios and then roleplay the interactions. There is also a video link to a Ted Talk by Sheila Heen titled ‘How to use others’ feedback to learn and grow.’ ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is for use in teaching primary and / or ESOL, ESL. It includes a list of synonyms and antonyms in poster form displaying answers and a mix in match activity. This can be a pair or group activity to practice using this set of vocabulary. There are also two worksheets that can be filled in by learners. One to input antonyms and one to input synonyms. It has been supplied in both pdf and word format so that it can be edited if necessary.

Use this resource to introduce learners to the basics of writing a standard operating procedure for the workplace. This can also be used for Workplace Instructions. It contains a worksheet with definitions and top tips to write an effective procedure and a template for learners to use to write their procedure. It is available in both word and pdf format so that changes can be made if required.

When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email this form to learners before or during a session. They simply fill it out and return it. The spreadsheet provided allows you to summarise the information. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session.

This is a training manual that can be used to teach yourself or others how to use Microsoft Publisher. It is a step by step guide with lots of graphics. It is provided in editable format so that changes can be made if required. There is also a keyboard shortcuts document that can be printed out for ease of use. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

These forms cover Microsoft Word, Excel, Powerpoint, and Outlook as well as a basic users form. When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email these forms to learners before or during a session. They simply fill them out and return them. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session. I have also included a Feedback form that can be used to hand out after the session. They are in Word format so that you can easily remove or add any of the skills. I have used these for corporate groups and community groups successfully.

Use this when you or your class are planning to deliver a presentation. It contains all the steps required to ensure a successful outcome. You can use this as a group or individual activity. There are some helpful discussion points for groups. All items must be checked before students practice the presentation.

This is a complete lesson on complaint resolution using the TACTICS method. The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included. The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided. I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains a Worksheet with 3 different exercises to practice changing a verb to a noun using word endings. Simply printout and handout to class. Both pdf and .doc files are included for if you wish to change the words in the tables. An Answer sheet is also provided. The game is a mix n match cut out activity. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts. I have used this to teach students and workplace learners with much success. Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This 4 page document provides a step by step process that will enable you to create a form for others to fill out online. This creates a very professional and easy way to have people fill out information required.

This resource contains documents that are useful to use when teaching about workplace forms. They provide good examples with graphics of Accident and Hazard forms. Learners can enter in their workplace forms and also their specific workplace examples of accidents, incidents and hazards that could affect the safety of themselves and others in the workplace. The documents can be edited for specific company details. There is also a standard form that can be filled out as an activity for students.

This resource covers tips for giving effective instructions in the workplace. It contains a 3 page worksheet that provides an example using sequencing words and activities for learners to carry out including a roleplay. It also has a warm up activity that asks learners to follow instructions to complete a test. It is a fun activity that always trips up learners. They inevitably do not read the first instruction carefully enough and end up doing extra work. The resource is provided in both pdf and word document format for editing if necessary. Suitable for ESOL and workplace communications workshops.

This resource is presented as a PowerPoint with full notes on each slide. It has been created as a training resource for teachers. It also includes practical exercises and activities that showcase how to use the apps for educational purposes. It is very graphic and covers the following apps that are suitable for primary and below level: Pic Collage (makes collages out of photos and pictures) Book Creator (create stories) iBooks – viewing books Puppet Pals (animation / recording) Popplet (mind mapping) Showme (Interactive Whiteboard) Most apps are easy to use. It’s Using apps effectively and with purpose that is the crucial step.