This crossword puzzle contains vocabulary around the Transgender day of Visibility, which is observed on March 31 each year. This is an international event that is dedicated to recognizing the resilience and accomplishments of the transgender community. The crossword is provided in a pdf format that is both digital and printable. This means that students / learners can type directly into the pdf as soon as it is opened, and or print it out. Supplied with answers. Word Bank: visibility vibrant collective voice transgender gender LGBT discrimination diversity transphobia non-binary activist equity intolerance

This Transgender Crack the Code fun activity contains vocabulary around the Transgender day of Visibility, which is observed on March 31 each year. This is an international event that is dedicated to recognizing the resilience and accomplishments of the transgender community. The crack the code fun activity is provided in a pdf format that is both digital and printable. This means that students / learners can type directly into the pdf as soon as it is opened, and or print it out. Supplied with answers. Word Bank: visibility vibrant collective voice transgender gender LGBT discrimination diversity transphobia non-binary activist equity intolerance

Use this Free resource for when you want to brainstorm any idea with your team or class. The technique of brainstorming can be used to solve problems or come up with new ideas. The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required. There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session.

Email is the most common form of communication in the workplace and it is important to get it right. The Resource contains an e-book that contains six critical steps to ensuring your email is delivered to the recipient in a professional manner. Common mistakes have been addressed for those that have English as a Second Language and there are some practical exercises to be completed around grammar within. The answers are also supplied. The second resource is a PowerPoint presentation that is useful for leadership coaching. It is interactive, and in the notes page of the presentation there are examples of activities for the learners to participate in as you work your way through the presentation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon. Don't overcommunicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains a very graphic filled PowerPoint presentation that makes learning easy as well as an iPad training manual that can be printed or updated as required. It can be used as a self tutorial or as a full lesson workshop style. I used it to train a group of adults that were new to using iPads. They really enjoyed the session and learnt a lot of useful skills. A lesson plan is also included if you intend to deliver workshop style.

This is a step by step training manual that is easy to read and understand. It comes with screen shots and exercises for students to carry out. There are also additional form letters and databases to practice with. I have used this in a two hour workshop.

This is a 25 slide engaging powerpoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. It is provided with a warm up group excercise and a lesson plan. Teachers notes are included that contains additional information and answers to questions that are posed to students. There is a pdf version and a ppt version that can be edited if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains a pack of 16 cards that bring up issues of ethical dilemmas that can be faced at work. It also contains a set of blank cards. They can be used in the following ways: • Warm up activities / lesson starters • Part of a lesson on ethics, morals, values • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group discusses whether they agree or disagree. 5. Optionally, have the group make up their own workplace dilemmas using the black sheet and try them out with each other in teams. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This course will assist you in identifying behaviour traits within yourself that could be creating barriers to effective communication both in the workplace and your personal life. It covers: Passive, Assertive and Aggressive styles of communication Ideas for gaining Confidence The use of I statements to clearly communicate your message. This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 8 page workbook that introduces the topic of the Johari Window. This is a widely used model for understanding and training in a variety of self-awareness dependent activities such as: personal development, communications, interpersonal relationships, group dynamics, team development and inter-group relationships. I use this as a team building exercise, particularly when teams need to build trust so that they can move to a high performing phase. It is also beneficial to find out more about yourself and how others see you generally. A worksheet is included for participants to gain insights into the different quadrants and where they fit within these. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Contents This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It is fully editable so that you can change examples to suit your audience if you wish. They can be printed out and cut up to use in group / pair activities or printed out as a whole resource (workbook) for learners to work on individually. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) 11. Affect vs Effect 12. Assure, Ensure, Insure 13. Proper use of Commas 14. Using ‘s’ to show plural and possessive (the difference) 15. Passed vs past 16. Weather vs whether 17. A vs An 18. Capitalisation in Sentences 19. Farther vs further 20. Compliment vs complement   How to Use this Resource This resource contains 20 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to whole group to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed by the teacher 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts that you’d like to work on. 2. Learners complete by themselves, and then check their answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm Up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the rest of the group.

This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) This resource contains 10 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to the rest of the groups to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed by the teacher 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts that you’d like to work on. 2. Learners complete by themselves, and then check their answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the rest of the group.

This is an editable resource in the form of a power point presentation that covers 10 of the most common writing errors. It can be used in classes to test learners knowledge in group settings. The explanations are contained in the notes area. This will be useful for discussion. 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;)

This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet. The card deck can be used in the following ways: • Warm up activities • Part of a lesson on presentation skills. • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available. 5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This document contains common words that are found in Health and Safety documentation in the workplace that everyone should be familiar with. On the first page the word is listed with a plain English definition to the right. The next two pages contain cut outs so that a mix and match activity can take place with learners. This is suitable for those with low levels of literacy and / or English as a second language learners. I have put this into practice and it has been very well received within the workplace. I split the class into groups and they have a competition to see who can finish first and / or get 100% accuracy. Leads to good discussions as well.

This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding

This is a 20 slide professional presentation that also contains word templates for learners to work on as part of the training presentation. The presentation includes step by step processes and you-tube examples. There is also a teachers document that contains extra information relating to the slides. Learning Objectives: You will learn how to Brainstorm effectively to generate ideas. You will then use the Fish Bone Analysis tool to identify the cause and effect of a workplace problem. Finally, you will create a SMART goal to address the problem. This is an effective introduction for learners that are about to embark upon a project in any industry. It encourages good practice for resolution of issues and problems. It gives them essential skills to work through issues using logical methods.