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Smartbooks

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We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.

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We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
City & Guilds Unit 409 - Career Progression - Workbook/Final Assignment
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City & Guilds Unit 409 - Career Progression - Workbook/Final Assignment

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This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification is made of various Units, all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off. The workbook can be delivered as individual worksheets or as a final assignment that would typically follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on Career Progression and covers the following criteria. 1.1 explain the importance of career progression 2.1 identify sources of career progression information, advice and guidance 2.2 identify different career, course and training options from available sources of information, advice and guidance. 3.1 list transferable skills, qualities and experience required to develop a career 3.2 review own transferable skills, qualities and experience 3.3 identify areas of work or study that might be best suited to own transferable skills, qualities or experience 4.1 identify short-term goals that will help with career progression 4.2 develop a career progression plan. Other Units are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key, and we value your positive comments and constructive criticism. Post a review, and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
City & Guilds Unit 403 - Work-Based Experience - Workbook/Final Assignment
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City & Guilds Unit 403 - Work-Based Experience - Workbook/Final Assignment

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This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular installment in the series focuses on preparing learners for a Work Based Placement and is broken in to two parts. The first series of work sheets are designed to give the learner an understanding of how to prepare for their up and coming work experience and plan their journey to their placement. It then also includes an extensive and detailed Work experience Diary which will be used to gather evidence throughout and after their placement. Learner outcomes are as follows; Be able to prepare for his/her work experience Be able to plan a journey to work Be able to follow requirements during the work experience Be able to complete a work experience review Other Units in this series are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Functional Skills - Painting and Decorating E3
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Functional Skills - Painting and Decorating E3

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These workbooks have been designed and proven to educate learners and enhance knowledge, creativity, individuality and embed valuable functional skills. This particular workbook is based around the Painting and Decorating Trade and subtly embeds many of the Functional skills required for assessment. Thislevel is pitched around E3 The workbook includes 4 main tasks and are broken down as follows; Task 1 – Know the basic terms and language used within the Painting and Decorating trade. This task requires learners to build a glossary of some of the commonly used terminology when Painting and Decorating. This can be completed over a set period as you gain further understanding of the trade. Task 2 – Show your knowledge of the Basic Tools and Materials used in Painting & Decorating. This task requires learners to identify some of the many tools and materials used every day in the trade, followed by an understanding of how, why and what they are used for. Task 3 – List the stages required to prepare a Painting and Decorating area. This task requires learners to become familiar with how to prepare a painting and decorating workspace effectively, demonstrate knowledge of the various steps and the best order in which to carry them out. Task 4 – Confirm an understanding of Health and Safety when Painting and Decorating. This task requires learners to recognise the hazards and dangers relevant to working in a Painting and Decorating environment and know how to minimise any risks of injury or illness to yourself and others. The 4 tasks can be completed in any order and each page of the Workbook can be signed off as and when the candidate has met the criteria. The workbook includes answers, although this is guidance for Tutors or Assessors only as the answers could be open to interpretation and differ depending on the context. I have also included on the Tutor/Assessor pages a breakdown of the English skills (predominantly reading in this sample) to be exercised and demonstrated in each task. The Images sourced are all royalty-free and are licenced for commercial use. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
City & Guilds Unit 439 - Environmental Awareness - Workbook/Final Assignment
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City & Guilds Unit 439 - Environmental Awareness - Workbook/Final Assignment

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This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself comprises many units, all of which require an assessment to present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off. The workbook can be delivered as individual worksheets or as a final assignment that would typically follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on Career Progression and covers the following criteria. 1.1 define the meaning of environment 1.2 define the meaning of environmental awareness. 2.1 list issues that affect the local environment 2.2 list issues that affect the wider environment. 3.1 outline ways to address environmental issues 3.2 identify ways to raise awareness of environmental issues. Other Units are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
City & Guilds Unit 429 - Alternatives to paid work
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City & Guilds Unit 429 - Alternatives to paid work

(0)
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself comprises many units, all of which require an assessment to present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off. The workbook can be delivered as individual worksheets or as a final assignment that would typically follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on understanding the many benfits that come from alternatives to paid workl and covers the following criteria. 1.1 identify alternatives to paid work. 2.1 list sources of information about alternatives to paid work. 2.2 give examples of national organisations associated with alternatives to paid work 2.3 give examples of groups and services that are alternatives to paid work in the local area. 3.1 outline the skills and qualities that could be gained from alternatives to paid work. 3.2 state how skills and qualities gained from alternatives to paid work could help in other areas of life. Other Units are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Functional Skill Tutorial / English BUNDLE - Animals in the Zoo - The Perfect Job - Attendance & Punctuality
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Functional Skill Tutorial / English BUNDLE - Animals in the Zoo - The Perfect Job - Attendance & Punctuality

3 Resources
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or ICT sessions. This bundle includes the following 3 Resources: DREAM JOB - focuses on allowing the learner to decide what they would imagine their perfect job to be. It then tasks them with breaking that job role down and asks them to create an advert for their chosen vocation. They will explore the pros and cons of each others ‘perfect job’ choices and demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. It includes and example of an advert designed by a previous learner. ATTENDANCE and PUNCTUALITY focuses on the importance of Attendance and Punctuality and is broken down into the following Why is attendance so important? - An activity that requires learner to fill in the gaps of an informative piece of writing. An effective way of going over text and gaining a full understanding. Reasons v Excuses - A couple of tasks that require learners to understand the difference between reasons and excuses used for being absent or late. Promotes some great lighthearted and fun group discussion. Being on time - A eye opening activity where learners will use maths skills to determine the amount of time lost at school, work and College through poor punctuality. Scenarios given. Q&A - A series of thought provoking questions that learner will answer individually and then take part in a group discussion to share thoughts and opinions. Attendance and Punctuality Task - Learner are given a scenario that requires them to Propose, Produce and Promote an Incentive and reward scheme to help improve Attendance and Punctuality in a struggling primary school. The task then requires them to present their schemes with the rest of the group and even display in their ideas in the classroom. SHOULD ANIMALS LIVE IN THE ZOO focuses on the controversial issue of Animals in Captivity and requires learners to demonstrate their capabilities of understanding the opinions of others as well as being able to put their own opinion across. They will explore the pros and cons of the subject using online research and also have the opportunity to debate their findings with each other. The task then requires them to present their final investigations in a newspaper article which they can design and present to the rest of the group and even display in the classroom. The Resource also includes worksheets to brief learners on the task as well as a Word Doc newspaper article Template to get them started.
FLASHCARDS Series - Driving Theory ROAD SIGNS Series 2
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FLASHCARDS Series - Driving Theory ROAD SIGNS Series 2

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This Flashcard series is focused on UK Road Signs and can be used as an effective revision resource for all those studying for the UK Driving theory test. They can also be used as a standalone classroom activity to familiarise students of all ages with UK road signs. They are fully editable resource and available to download as a PDF file or WORD doc. They can be in adapted to suit a range of learner styles and levels. They should on printed on card (preferably) double-sided and then cut out and used in any way that best compliments your own teaching style. Flashcards are proven as an effective method in assisting learning and ensuring it is taking place. They embrace a wonderful mental process called ‘Active Recall’ and can be used in various ways such as: • Recapping knowledge – As a starter activity related to the previous lesson. • Refreshing knowledge - Incorporating them randomly in any lesson. • Revising for exams - Confirming the knowledge required for assessment. • Embedding both Maths & English. • Embracing Equal Opportunities & Diversity. • Creating new knowledge – The possibilities are endless. FLASHCARDS Series - Driving Theory 1 ROAD SIGNS now available and can be bought together for a bundle price of £4.49 Have Fun
Functional Skills ICT - Bundle - The world we live in - Create a Calendar - Plan a Music Festival
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Functional Skills ICT - Bundle - The world we live in - Create a Calendar - Plan a Music Festival

3 Resources
These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality. This particular bundle of worksheets focuses on the following: The World we live in. A task that requires learners to demonstrate their capabilities of exploring a chosen country using online resources to research and then transfer their investigations into a presentation that will educate both their peers and tutor. They will then present their findings using the PowerPoint platform. Plan your own Festival. A task that focuses on familiarising learners with Microsoft PowerPoint. The task requires learners to research, plan and pitch their ideal Festival event. They will then present their idea to others using the PowerPoint platform. Create your own Calendar This task focuses on familiarising learners with the Microsoft WORD Calendar template. In addition, the task requires learners to experiment, design and print their own yearly Calendar. These resources are available to download as a PDF file; however, editable Word versions are available. Please message me for this format.
Macbeth Flashcards Set 1-3 - The Supernatural - Tragic Hero - Guilt & Anxiety
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Macbeth Flashcards Set 1-3 - The Supernatural - Tragic Hero - Guilt & Anxiety

3 Resources
This Flashcards Bundle evidences ways in which Shakespeare has highlighted Macbeth as a Tragic Hero (set 1), used the supernatural to develop characters (set 2) and intorduce the theme of guilt and anxiety in the play. (Set 3) Set 1 - The quotes, one from each act evidence ways in which Shakespeare has used the supernatural to develop characters and also to move forward the plot. However, each quote also has relevance to other themes. Set 2 - The quotes, one from each act, evidence ways in which Shakespeare has highlighted Macbeth as a tragic hero. A tragedy play in Shakespeare’s time begins with qualities in a hero that are admired. The hero is loved and there is an element of celebrity and role model. Then a weakness is highlighted and manipulated to bring down the hero with tragic consequences. Set 3 - The quotes, one from each act, evidence ways in which Shakespeare has highlighted the theme of guilt and anxiety in the play. It is interesting in Macbeth that Macbeth as a military general had no difficulty in applying violent acts to kill his enemy but could not handle emotionally or mentally the murder of King Duncan. This brings into play questions of right and wrong and integrity and honour. Other sets available: Set 4 – Ambition Set 5 – Characterisation Set 6 – Plot Development/movement Look out for Bundles too! Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. PPT versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Functional Skills Tutorial / English BUNDLE - Time Management - Keeping Personal Info Safe - Text Driving
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Functional Skills Tutorial / English BUNDLE - Time Management - Keeping Personal Info Safe - Text Driving

3 Resources
These workbooks have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English or ICT sessions . This Bundle includes: Time Management and subtly embeds many of the Functional skills required for assessment in English, Maths and ICT. Tasks include: • Identifying and essential and non-essential activities we need to fit into our daily lives. • How to prioritise areas of our lives in order of importance. • Becoming familiar with the many tools available to help us organise better and save time. • An activity where learners have to breakdown their own time within a typical week. • Transferring that information on to an electronic table that visually shows where their time is spent and highlights bad habits, area to address and may even encourage a change in routine. The resource includes an adaptable WORD Doc Template that the tutor can email or print of for the last task. Keeping Personal Information Safe. Learners will participate in various activities to become familiar with the many dangers and demonstrate new knowledge on how to take action to minimise the risk of data and identity theft. Text Driving and other distractions that cause accidents on the road. The resource includes various tasks that look at: Attitudes & Current Mindsets The Consequences The Facts & Statistics Prevention NOTE: The video used is available on YouTube, but should be watched before delivery as some more sensitive learners may find it upsetting. Tutor Answers to current statistics are also included, however these are obviously subject to change. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! All resources are available to download as PDF files. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Functional Skills - Pros and Cons of Tattoos - Tutorial/English
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Functional Skills - Pros and Cons of Tattoos - Tutorial/English

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These workbooks have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English and various other sessions. The unit also incorperats ICT with the optional use of Microsoft Excel, Publisher and Word. These particular instalment focuses on the Pros & Cons of Tattoos and requires learners to complete various tasks, take an active role in group discussions, case studies and participate in activities to help them gain an understanding of the why people decide to have a tattoo, with lots of opportunity to give their own informed opinion. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Functional Skills Maths - It Could Be You - Smarties Investigation - Whats On The Box
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Functional Skills Maths - It Could Be You - Smarties Investigation - Whats On The Box

3 Resources
These worksheets have been designed to subtly embed the valuable functional skills learners required to get the most out of education, work and everyday life and to help them function more confidently, effectively and independently. They can be used effectively in Tutorials or Maths sessions. Each resource has been proven to educate learners on a variety of subjects that will enhance knowledge as well as promoting creativity and individuality. This Bundle Includes the following 3 Resources IT COULD BE YOU! Each has won the lottery and has £1,000,000 to spend. Task 1 requires learners to decide on how much of their winnings they would gift, if any, to a charity and/or family and friends. This offers an effective platform for discussion around charities, generosity and their individual value of money. Task two requires the learner to select from a list of items and how they would spend the remaining money. They will write reasons for their choices and share with the rest of the group, which is a great opportunity for speaking and listening and finding common interests within the group. Task Three asks the learners to complete a shopping list and to include costs and keep a running total of their remaining balance. The final objective is to get as close to spending 1,000,000 as possible. Calculator use is down to the discretion of the Tutor and the ability of learners. WHATS ON THE BOX Learners will work with a Fictional TV guide. They will study the schedule and then attempt to answer a series of questions related to the information shown. They will then take part in a discussion based on their own favourite TV programme choices. They will create their own Perfect TV schedule, produce questions related to this new timetable and then test their peers. SMARTIES INVESTIGATION Learner focus on investigating number and frequency using a tube of Smarties. Their task is to gather data and produce a bar chart showing their findings. Learners will then take part in a speaking and listening task that requires them to extract data from other groups allowing them to be able to produce a second chart and accurately present this collective data. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Brain Games #4-6 Connect Words, Guess the Animal  & Food Match- Functional Skills
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Brain Games #4-6 Connect Words, Guess the Animal & Food Match- Functional Skills

3 Resources
The Brain Game series offers a fun and enjoyable way to exercise learner minds and improve their English and Maths skills using a variety of different puzzles. This bundle includes the following; Brain Game #4 - Word Connections requires learners to identify the word that conjoins either before or after three given words. Example: FAIRY - MILK - PASTE Answer TOOTH =TOOTHFAIRY - MILKTOOTH - TOOTHPASTE. They can also earn extra points by finding other valid relevant connections. i.e. TOOTHACHE. Brain Game #5 - Guess the Animals requires learners to identify the animal using the 5 clues. The quicker they guess the correct answer and the fewer clues they use, the more points can be earned. Brain Game #6 - Food Match - Learners will be shown a food item, they then need to think of another item that is often paired with that food i.e BREAD & BUTTER. The aim, however, is not to guess the obvious as you will only earn a point if your chosen food is not revealed, for example if they guessed ‘JAM’ instead. Extension idea - Learners can earn extra points for as many other suitable and valid alternative food matches You can use slides in all the Brain Game series individually as a Starter Activity or you can challenge learners to complete all 18. Two formats are included, PPSX PowerPoint Show & PPTX PowerPoint Presentation, which can be edited, added to or personalised however you want. Feedback is Key, and we value your positive comments and constructive criticism. Post a review, and we will send you another singular resource at the same value of your choice for FREE!
Functional Skills - Cooking - Practical & Theory Bundle- Burgers, Stir fry & Scones
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Functional Skills - Cooking - Practical & Theory Bundle- Burgers, Stir fry & Scones

3 Resources
These workbooks have been designed and proven to educate learners on various foods and recipes while promoting creativity and individuality. Each of the units of work include a selection of engaging functional skill theory tasks and practical cooking sessions. The practical elements require learners to pair up and follow a method to cook, Homemade Burgers, Pork Stir fry and Traditional Scones which can be adapted to taste, intolrances, allegies and dietry choice. They can then complete a written evaluation which includes guided questioning. Any photographs taken during the practical can be attached as additional evidence. Finally, a Tutor/Teacher can give feedback and promote target setting in areas needing improvement, i.e. confidence, communication, timing, focus etc. This resource is available to download as a PDF file. Word versions are available, so please feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key, and we value your positive comments and constructive criticism. Post a review, and we will send you another singular resource of your choice for FREE! Just contact us at
Brain Games #1-3 Word Ladders, Jumble & Links - English Skills
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Brain Games #1-3 Word Ladders, Jumble & Links - English Skills

3 Resources
The Brain Game series offers a fun and enjoyable way to exercise learner minds and improve their English and Maths skills using a variety of different puzzles. This bundle includes the following; Brain Game #1 - Word Ladders requires learners to climb down each of the 18 ladders filling in the empty steps between the top and the bottom word. At each step they can only change one letter. Example: THE - TIE - TIN - WIN Brain Game #2 - Word Jumble, requires learners to unscramble 18 mixed up words. In this edition they are all animal names. Example: DAPNA - PANDA Brain Game #3 - Word Links requires learners to find a connection using three given words. Example: PIZZA-PEPPERONI-PEPPERS = PIZZA TOPPINGS. They can also earn extra points by finding other valid relevant links. i.e. They all have 3 P’s in their spelling. You can use each slide individually as a Starter Activity or Challenge learners to complete all 18. Two formats are included, PPSX PowerPoint Show & PPTX PowerPoint Presentation, which can be edited, added to or personalised however you want. Feedback is Key, and we value your positive comments and constructive criticism. Post a review, and we will send you another singular resource at the same value of your choice for FREE! Feel free to message me directly SmartbooksED@outlook.com Check out our many other Brain Games available on TES and in our shop found at www.tes.com/teaching-resources/shop/Smartbooks
Functional Skills - English & Employability - 30 CV Profile Samples - Various Job Roles
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Functional Skills - English & Employability - 30 CV Profile Samples - Various Job Roles

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These resources have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The particular resource includes 30 sample personal profiles, each tailored to a different career path. These examples are designed to guide and inspire learners in creating their own personalised profile, with relevant key skills, strengths, and qualities specific to them and the job role they are applying for. This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Retail Skills Workbook - Series 3 - Customer Service
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Retail Skills Workbook - Series 3 - Customer Service

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The 3rd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series focuses on Customer Service and includes the following: The Customer Internal Customers Customer Profiles Customer Research Effective Customer Service Before, During & After Pro’s & Cons for the Company Presentation Task Non Verbal Communication Communication Task Experiences of Customer Service Customer Service Card Activity Series 1, 2 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.
Retail Skills Workbook - Series 2
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Retail Skills Workbook - Series 2

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The 2nd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series includes the following: Window Displays Visual Merchandising & Task Shop Floor & Sales Areas Manual Handling & Task Lifting Equipment Deliveries Stock Management Stock Checks Product Placement & Task Recap Quiz Series 1, 3 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.
Retail Skills Workbook Series 4 - Teamwork
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Retail Skills Workbook Series 4 - Teamwork

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The 4th instalment in a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series focuses on Teamwork and includes the following: What is Teamwork Prioritising Tasks Communication Breakdowns Conflict within a team Benefits of Teamwork Communication Types Body Language Two way Communication Team Scenario Task Humour in the Workplace Teamwork Roles Recruitment Task Timed Wordsearch Series Recap Series 1, 2 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD Resource that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.n
Retail Skills Workbook - Series 1
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Retail Skills Workbook - Series 1

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The 1st of a series of resources centered on and around the Retail industry. These 15 worksheets can be delivered individually, collectively and in any order. They can be in adapted to suit a range of learner styles and levels. This particular series includes the following: What is Retail? Jobs in the industry First impressions Retail Lingo Retail Sectors Customer Service (Observation Task) Taking Payment Cash Transactions Identifying Forgeries Checking a Check Till Problems Maths Task Chip and Pin Monopoly activity & Evaluation Recap Quiz Series 2, 3 & 4 available Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.