Concierge

Concierge

Education for Industry Group

Full-Time, Permanent

Electra House – London, EC2M 6SQ and Ramillies House - London, W1F 7LN

About the Role

Join Us at the EFI as a Concierge!

Be the first point of contact and the heartbeat of EFI Group, ensuring seamless daily operations for students, staff, and visitors. From handling queries to managing logistics, you’ll enhance experiences and help create a thriving, welcoming environment.

We’re looking for a professional, adaptable team player with exceptional organisation and communication skills. If you’re proactive, positive, and passionate about delivering outstanding service, we’d love to hear from you!

About You  

• Qualifications: A good general level of education, including Grade C or equivalent in English, and a First Aid certificate (or a willingness to train).
• Experience: Previous experience in a school/college or customer-focused environment, with a proven ability to engage professionally with young people.
• Expertise: Strong organisational and time-management skills to manage a busy workload, proficiency in IT (including Microsoft 365), and excellent verbal and written communication skills with the ability to model aspirational behaviours for students.
• Passion: Positive, adaptable, and proactive. You’ll be a collaborative team player, committed to high standards, modelling the EFI Group values, and maintaining a security-conscious mindset.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.  

Why the EFI?  

At EFI, we support, celebrate, and grow together as a team! Enjoy a benefits package tailored to you, including:  

• Funded professional qualifications, personal growth allowance and annual CPD.  
• Generous, flexible leave, plus a round-the-world trip after 5 years!  
• Market-leading family-friendly pay, with 6 months fully paid maternity, adoption, and parental leave.  
• Monthly wellbeing allowance and refer a friend bonus scheme.  

Salary  

From £26,550 to £29,500 per annum, subject to qualifications and experience

How to Apply/Next Steps:    

Please apply via our website. Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, CVs are not accepted. You can find our EFI Application Form here.  

Closing Date:    

8am on Tuesday 7 January 2025

Interviews/Recruitment Day:    

W/C 13 January 2025 - In-person, Electra House - London, Moorgate EC2M 6SQ

More Information/Contact us:    

For more information about the EFI Group, visit our EFI, FRA, and LCBT websites and refer to the job description.   

Please contact recruitment@efigroup.ac.uk for further information.  

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.  

Thank you for sharing our values and commitment to student safety.