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ILearn Facilitator - 32 hours (Term Time Only +4) - Fixed Term until June 2025

ILearn Facilitator - 32 hours (Term Time Only +4) - Fixed Term until June 2025

Hopwood Hall College

Middleton

  • £21,361 per year
Salary:
£27,796 per annum, i.e £21,361 pro rata per annum
Job type:
Part Time, Fixed Term
Apply by:
28 July 2024

Job overview

Are you passionate about providing exceptional customer service and fostering a positive learning environment? Do you thrive in a dynamic, fast-paced setting where your skills can make a tangible difference? We are seeking a dedicated iLearn Centre Facilitator to join our enthusiastic team. This key customer service role is integral to ensuring our iLearn Centres (Learning Resource Centres) are welcoming spaces where both learners and staff can thrive, feel supported, and fully utilise the extensive resources available. You will play a pivotal role in supporting learners throughout their college journey, designing and delivering engaging workshops, as well as supporting the integration of digital technology to enhance the learning experience. Your contribution will help shape a vibrant educational environment, empowering our college community to achieve their goals.

Key Responsibilities

  • Provide first line support to enable learners in using the resources available within the iLearn centres, the college VLE and e-Learning content and to act as an advocate for the learner where technical issues are blocking their learning progress.
  • Support learners’ development of information, research and digital literacy skills through day-to-day activities as well as the development of training sessions, workshops and materials.
  • Design and deliver training programmes including inductions to the iLearn Centre and the college VLE as well as topic specific workshops at the request of curriculum staff.
  • Provide on-going support for learners and staff in locating and using curriculum resources including e-resources, internet-based research and traditional sources of information.
  • Support the development team, progress tutors and curriculum staff in planning, using and embedding all available resources and technologies into teaching, learning and assessment activities through the VLE/iLearn Centres and in preparation for any iLearn sessions ensuring the accessibility directive is being met and adhered to.
  • To assist learners in the effective use of technologies in the iLearn Centres including ICT equipment, Virtual Reality technology, software and accessibility technology.
  • To monitor learner engagement with the iLearn centres and usage levels of the college VLE plus resources and to feed back to the development team and Senior iLearn Facilitator, identifying any areas for improvement, gaps in resources or good practice.
  • Liaise with curriculum staff to develop a proactive and responsive service to meet the subject resource needs of the department, providing curriculum areas with updates on resources available across the centres and ensuring learners also have access to this information.
  • Oversee behaviours of timetabled sessions within the iLearn Centres and Independent Study Zone areas to maintain a productive and purposeful learning environment through the application of the learner Code of Conduct and in line with the college’s disciplinary procedure and report issues to the Senior iLearn Facilitator as and when needed.
  • To work with key college staff (Curriculum staff, Senior iLearn Facilitator, Progress Tutors, Development team) to communicate any key issues/barriers which impact negatively on the learners’ experience within iLearn sessions and centres.
  • Contribute to the effective day to day running of the iLearn centres creating a welcoming environment with high standards of customer care including, but not limited to, undertaking general iLearn centre administration and maintenance, booking laptops, library service, the college VLE and stock management.
  • Work with Senior iLearn Facilitator and Digital Learning Manager to support the enrolment, delivery and examinations of learners participating in the Digital AEB offer, this may include, but not limited to, carrying out inductions, getting people enrolled, tracking and monitoring.
  • Promote learner’s independence and self-management through the development of positive working relationships with learners using the Independent Study Zone areas, attending with their tutors or using the facilities for resources.
  • Contribute to the delivery of an efficient and effective iLearn Centre service to support the teaching and learning activities of the college.
  • Keep professionally up to date with library, e-Learning and technology developments.
  • A willingness to undertake any other duties appropriate to the nature and scale of the post.


Essential Criteria

Educated to minimum of Level 3

Good level of education to include Maths and English to GCSE (A-C) or equivalent level

Level 2 IT qualification.

Coaching qualification (or willingness to undertake). 

Desirable Criteria

Level 4 qualification.

Qualification in e-Learning or librarianship.

Recognised Teaching or training qualification.

How Identified: Application

Experience

Essential Criteria

Experience of supporting e-learning or online learning.

Experience of providing support to learners of a variety of ages, confidence and experience.

Experience of using VLEs (It’s Learning, MS Teams, Moodle, Blackboard).

Experience of working in a learning resource environment.

Desirable Criteria

Experience of training to develop e-learning skills. 

Experience of developing and creating learning materials on VLEs.

Experience of working with Virtual Reality technology.

How Identified: Application/Interview

Specialist Knowledge

Essential Criteria

Familiarity with a range of e-based sources of information.

Experience of using a LMS or similar software.

Desirable Criteria

Understanding of library classification systems.

Knowledge of Shibboleth/Athens.

How Identified: Application/Interview

IT Skills

Intermediate Microsoft office skills with advanced skills in VLE and use of the Internet.

Educated to minimum of Level 3.

Good level of education to include Maths and English to GCSE (A-C) or equivalent level.

Level 2 IT qualification.

Coaching qualification (or willingness to undertake).

Desirable Criteria

Level 4 qualification.

Qualification in e-Learning or librarianship.

Recognised Teaching or training qualification.

How Identified: Application

Experience

Essential Criteria

Experience of supporting e-learning or online learning.

Experience of providing support to learners of a variety of ages, confidence and experience.

Experience of using VLEs (It’s Learning, MS Teams, Moodle, Blackboard).

Experience of working in a learning resource environment.

Desirable Criteria

Experience of training to develop e-learning skills.

Experience of developing and creating learning materials on VLEs.

Experience of working with Virtual Reality technology.

How Identified: Application/Interview

Specialist Knowledge

Essential Criteria

Familiarity with a range of e-based sources of information.

Experience of using a LMS or similar software.

Desirable Criteria

Understanding of library classification systems.

Knowledge of Shibboleth/Athens.

How Identified: Application/Interview

IT Skills

Intermediate Microsoft office skills with advanced skills in VLE and use of the Internet.

Attached documents

About Hopwood Hall College

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+44 161 6437560

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Hopwood Hall College is a further education college located in Rochdale, Greater Manchester. The college was first established in 1992, and since its founding has seen extensive redevelopment and modernisation, including the installation of a brand-new technology centre in 2012 which provides facilities for studying motor vehicle maintenance, engineering and brickwork. Although the college had previously contained its own sixth form centre, since 2010 Hopwood Hall has concentrated solely on vocational qualifications for school leavers, along with its extensive adult-education programmes. The college occupies two main sites, located close by to each other in Greater Manchester, each providing a range of high-quality teaching facilities.

Principal

Julia Heap

Values and Vision

Hopwood Hall College offers a huge range of subjects from entry-level courses up to foundation degrees, with part-time provision available for adult students looking to pursue their qualifications while working. In terms of younger students, Hopwood Hall begins accepting students at age 14, providing entry-level vocational qualifications and, potentially, apprenticeships for Key Stage 4 pupils looking to study outside of school. We have a purpose-built Salon, Restaurant and Technology Centre as well as extensive Sports and Animal Care facilities. Outside of study, the college also works hard to foster a sense of community among its students, playing host to a range of recreational common areas for students to relax and socialise.

Ofsted

“Leaders and senior managers have re-focused the college’s community learning provision. They have established good links with community groups to engage with learners who have not participated in education and training for some time. These learners benefit from the development of their essential English and mathematical skills, including English for speakers of other languages; they are progressing to further study and/or employment.”

The full report into Hopwood Hall College can be found here.

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