IT Support Technician

IT Support Technician (12 month fixed term contract)

Based at Aston Manor Academy but working across Equitas Academies Trust

36½ hours per week

Grade 3, Scale Points 9 to 22 (£25,119 to £31,364 per annum - All year round)

Equitas Academies Trust ICT Central Services team have a vacancy for a reliable, creative, and organized professional with a good knowledge of IT and excellent people skills to provide support across the Trust. This is an exciting opportunity to get involved in the transformation of our network systems through supporting the implementation of project development work across the Trust.

This role is ideal for an individual who wishes to move into a customer facing role and has an interest in supporting and dealing with IT issues. The successful candidate will have excellent planning and organizing skills and the ability to demonstrate excellent communication skills, with a proven track record of problem solving. You will be able to demonstrate your ability to provide support to our wide range of end users, prioritizing and maintaining IT data records accurately. If you are able to adapt and learn quickly in a busy education setting, able to monitor, resolve, and where required, escalate first line helpdesk tickets, we would welcome your application.

Working as an effective member of the ICT team, you will support the basic operation and configuration of Academy desktop computers and any other devices, while ensuring all administrative tasks are completed in a timely manner. You will have an eye for detail and enjoy a challenge and it is highly desirable to have experience working with Office 365 and SharePoint.

Equitas Academies Trust was formed in September 2012 and incorporates Aston Manor Academy (Secondary) and Chilwell Croft Academy (Primary). Both Academies are happy, exciting and inspiring learning environments for their children who are from a vibrant mix of cultures. The staff and Trustees have a great sense of pride in their schools and care passionately about the pupils they serve. We are consistently in the top 15% of schools nationally for achievement.

Aston Manor Academy serves a culturally diverse and economically disadvantaged catchment area, yet year on year produces excellent results for its very deserving students. We firmly believe that one of the key hallmarks of Aston Manor is the positive, friendly and supportive ethos which enables all of our students to make progress, both academically and in their personal development.  In our last Ofsted inspection (June 2017) we were judged to be Outstanding in all areas.  In addition, our Sixth Form is one of the best in Birmingham for attainment and progress!

Chilwell Croft Academy also serves a diverse community.  It is a happy and vibrant school, which provides children with an innovative, relevant, and engaging curriculum. This enables children to be curious, independent and brave learners that are not afraid to take risks. The staff feel privileged to serve such a strong and diverse community and we see the partnership we have with our parents as crucial to both the academic and personal success of each child.  Chilwell Croft Academy is an Ofsted rated Good Primary School which is well supported by staff and parents alike. The Academy has made an extremely positive journey over the last 2 years and the Academy leaders and staff place a strong emphasis on positive attitudes, high quality learning, and a strong team approach.

The successful applicant will demonstrate a strong customer focus, excellent communication skills with both technical and non-technical staff in order to support teaching & learning and administration in schools.

As an employer, Equitas Academies Trust offers:

• A supportive and nurturing working environment
• A commitment to CPD opportunities
• Employee wellbeing benefits including cycle to work scheme, electric vehicle scheme, BHSF Connect app and many more
• Employer contributions to Local Government Pensions Scheme (support staff) or Teacher Pensions Scheme (teaching staff)
• Pay progression centered around a robust performance management process.
• An inclusive and caring ethos