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Senior IT Technician (End User Support and Asset Tracking)

Senior IT Technician (End User Support and Asset Tracking)

WQE and Regent College Group

LE1 7RJ

  • £26,097 - £28,549 per year
  • New
Salary:
The actual starting salary for this post is £26,097 but may be negotiated based on experience.
Job type:
Full Time, Permanent
Apply by:
7 January 2025

Job overview

Senior IT Technician (End User Support and Asset Tracking)

 

Thank you for your interest in this post at WQE.

We believe that this is a particularly exciting time to be joining us, offering a real opportunity to make a difference in this thriving and vibrant Sixth Form College. We strive for excellence in all aspects of our work with students; their academic and wider achievements, their learning experiences, the support they receive in their academic progress, their learning environment and their wider experience of College life. The College operates across two closely located campuses, next to the University of Leicester on University Road and a smaller campus at Regent Road.

We are looking to appoint a self-motivated and enthusiastic Senior IT Technician, who will help us provide the best possible IT services for our students and staff focussing on End User Support and Asset Tracking.  The service operates across both campuses, with IT offices situated at the University Road campus and the Regent Road campus.

IT Services

This dynamic support team currently includes the following roles:

IT Services Manager

2 x Systems and Network Administrators

1 x Senior IT Technician (System Support and Software Patching)

1 x Senior IT Technician (End User Support and Asset Tracking)

4 x IT Technician

This role is well-suited for an enthusiastic, customer-oriented individual with a strong knowledge of IT and AV technologies, capable of providing high-quality support to both students and staff with the position carrying supervisory responsibilities for the team of IT Technicians.

The College’s infrastructure is based on Microsoft technologies, including Microsoft Windows, Microsoft Office, and Microsoft O365. The ideal candidate will possess prior experience in an IT environment, demonstrate the ability to work in a friendly and professional manner, and exhibit strong organizational and communication skills.


For our part we shall make every effort to support our new colleagues in making the best of the professional opportunities offered by this post.

This is a permanent, full-time, all year-round post commencing as soon as possible with a salary on the SFCA support pay spine

The salary banding for this post will be 11 – 14 which ranges from £26,097 to £28,549 per annum. The actual starting salary for this post is £26,097 but may be negotiated based on experience.

We offer an exceptional package of benefits to our staff, which for this post includes:-

  • Annual incremental pay increases, linked to performance, within the pay scale range
  • Pension - Automatic enrolment into the Teachers’ Pension scheme with 28.68% employer contribution or to the Local Government Pension Scheme for support staff (if applicable), one of the most competitive on the market with an employer contribution of above 20% in most cases
  •  Staff well-being programme
  •  Cycle to Work Scheme
  • Annual flu vaccination
  •  Continual Professional Development
  •  Eyecare voucher scheme
  •  On-site parking

We have an active and enthusiastic staff wellbeing group who meet regularly and are committed to adding value to life at work wherever possible, as well as ensuring a strong sense of community, wider opportunities and mutual support exist in our workplace.

 

APPLICATIONS

Please do not submit a separate CV. Only information on the application form will be used in the selection process. Application forms can be downloaded from our website by clicking the tab 'Apply Now'

Completed applications must be returned by 10pm Tuesday 7th January 2025

Interviews will be held on Friday 17th January 2025. Full details will be emailed out to shortlisted candidates.

Please return all completed application documentation via e-mail only.

Finally, I would like to thank you again for the time taken to consider joining our team here at WQE and in making an application if you decide this is the right step for you. 

Paul Wilson

Principal

Attached documents

About WQE and Regent College Group

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+44 116 2471147

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OUR CONTEXT

WQE is a large, thriving and vibrant Sixth Form College providing courses for around 3750 students overall. We are ambitious and determined to build on our successes in providing the best possible learning experiences and outcomes for our students, in a welcoming and inclusive learning community.

WQE enjoys a strong reputation and this is reflected in its popularity with students, attracting applications from the City, from Leicestershire, Rutland and beyond. The majority of our students come from the City of Leicester, an ethnically and socially diverse urban area and the student body reflects this. The College operates from two very closely located and spacious sites, each adjoining the main University of Leicester campus and which provide pleasant, well-resourced and inspiring environments for our students and staff.

The University Road Campus is the larger of the two in size, accommodating around 2500 full time students and the Regent Road Campus accommodates around 1250 full time students.

THE CURRICULUM

Across the University Road and Regent Road campuses the College offers a curriculum that is inclusive and accessible to students from a range of ability backgrounds from Entry Level through to Advanced Level, with the overwhelming majority at Advanced Level and equivalent courses at Level 3. The broad offer includes;

· A levels and equivalent classroom vocational/applied courses at Level 3, including Extended Diplomas

· GCSEs and equivalent classroom vocational/applied courses at Level 2, including English and Mathematics

· Level 1 vocational/applied courses and English for Speakers of Other Languages (ESOL)

STUDENTS AND THEIR ACHIEVEMENTS

Examination results at advanced level are strong. A levels make up the majority of provision, and the pass rate in the summer of 2022 was over 96%; progression rates for students following programmes at other levels are also high. We are particularly proud that our results are achieved by students with a wide range of prior achievement and from diverse social backgrounds. This is a reflection of our commitment to widening participation and a culture of high expectations. Our students are responsive, like to learn and want to succeed. In a typical year the majority of them progress to higher education, many staying in the Midlands region but others going further afield.

Alongside excellent teaching, high quality support and guidance are crucial to our students’ success. We invested in support for our students, with specific teams overseeing students’ progress and these teams work closely with teaching staff, with staff responsible for Careers or progression and with the Student Services and Academic Support teams.

STAFF

Across our two campuses, in the region of 370 teaching and support staff are the heart of our work and success. A striking feature of the staff is their loyalty; many have spent by far the greater part of their careers at WQE and remain as enthusiastic as ever. At the same time the College’s recent merger and continuing growth and popularity provides opportunities for new staff to join, and the College is fortunate to still being able to attract high quality fields.

The College is strongly committed to continuous professional development and actively encourages all staff to reach their full potential. The College also continues to benefit from its very close links with five similar Sixth Form Colleges through the CENBASE peer development and review group with the mix of subject specific networks and the annual joint training day, focused on sharing practice in teaching and learning.

RESOURCES

Our financial health is strong, and we currently have a turnover of over £19m pa. Teaching areas are well resourced, and we continue to invest in order to improve students’ experiences. Ourbuildings and estate create an inspiring environment and are well maintained. As student numbers have increased and to keep the buildings in good order the following are examples of our investments in facilities and learning environment.

A £10m project was completed in 2009, which now accommodates our Media and the Creative Arts (together with a cafeteria) and the complete refurbishment of the Science areas. In addition the science accommodation was further extended in 2011 with the construction of a new building. In 2013 we opened a newly refurbished and extended student dining and social area; in January 2014, a new Learning Resource Centre was built together with a new large Sports Hall and classroom block.

Developments then focused on improvements to teaching accommodation. In 2015 we undertook two substantial refurbishment projects, to create a suite of refurbished classrooms and a new suite of IT teaching rooms, followed in 2019 with a further £1m investment to refurbish classrooms and create additional social and café spaces.

The College’s most recent Estates Strategy was approved by the Governing Body in Summer 2020 and sets out an ambitious and exciting programme to refurbish and remodel the remaining teaching rooms to create outstanding teaching and learning facilities to deliver an outstanding learning experience for all our students and staff. Particular focus is being given to the bringing together of teams and improving the quality and flexibility of our spaces. Important progress has been made in delivering this Estates Strategy, with major refurbishment projects being completed in summer 2021 and summer 2022.

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