Unit 1: Understanding Customer Service in the Retail Sector
Unit 2: Understanding the Retail Selling Process
Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business
Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises
Unit 5: Understanding Retail Consumer Law
Unit 6: Understanding Security And Loss Prevention In A Retail Business
Unit 8: Understanding the control, receipt and storage of stock in a retail business
Unit 9:Understanding visual merchandising for retail business
Unit 29: Understanding how the smooth operation of a payment point is maintained
Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessment packs. Please see the specification for further details.
Unit 2: Understanding the Retail Selling Process
Unit 3: Understanding how individuals and teams contribute to the effectiveness of a retail business
Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises
Unit 5: Understanding Retail Consumer Law
Unit 6: Understanding Security And Loss Prevention In A Retail Business
Unit 8: Understanding the control, receipt and storage of stock in a retail business
Unit 9:Understanding visual merchandising for retail business
Unit 29: Understanding how the smooth operation of a payment point is maintained
Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessment packs. Please see the specification for further details.
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