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Particularly useful for year 11 students and 6th form students with ASD or social communication difficulties.
Often parents are pushing for more independence and young people are scared of making phone calls or talking to receptionists.
This resource can be used in a role place
Then office to office phones in a school environment
On one occassion I was working out of my office and calling up to 6th form to role play ordering a pizza with a 17 year old 6th former who was staying home alone and his parent wanted him to order take away food. The member of staff we called in 6th form got carried away with the role play and ended up writing the pizza order down and passing it to her colleague sat next to her!
Can eleviate a lot of worries and stress about speaking to the public.
Get other staff involved after the role play practice - it really helps!

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