ICT Apprentice

IT Support Services

We are a small team of three, working to support staff, students, and visitors to our academies. We currently provide support services to The Skinners’ Kent Academy, Skinners’ Kent Primary School, and we will soon be taking on responsibility for Temple Grove Academy. We have close connections with the other schools in our Trust. We provide all IT services to these academies, including helpdesk support, network design, software installation, licencing management, server management, device management and auditing. We support 1:1 distribution of iPads and laptops to students and staff, as well as supporting and maintaining shared IT resources in our academies. We regularly help set up and support events that use technology, such as live streams, shows, and assemblies. We aim to be a friendly, approachable team, who are happy to help with any problem.

IT Apprentice

Salary: £18,000

Working pattern: Full Time, 37 hours per week, Hrs 9.15am 4.15pm including a 36 min lunch

Location: Based at Skinners’ Kent Academy

Responsible to: Head of IT Services

Job Purpose: To support IT services across the Partnership Academies for the benefit of teaching, learning, administration and management.

Key Responsibilities:

• To act as first line support on the IT Helpdesk
• To provide direct support at the IT office support window
• To regularly check and maintain IT rooms and equipment
• To provide technical setup and support for events (this may involve working additional hours on some occasions)
• To provide technical setup and support for assemblies, live streams, etc
• To assist with updating and maintaining the electronic displays
• To provide setup and support for exams when IT is used
• To maintain and update the IT Asset Register
• To support the 1 1 laptop scheme by helping users, making minor repairs, assisting with insurance claims and replacements etc
• To assist with extracting CCTV footage when requested by SLT
• Assisting with the setup of new IT equipment (e g new desktop suites and staff laptops)
• You will sometimes move between sites and provide support on location

Additional duties

• Maintain confidentiality inside and outside the workplace.
• Understand and apply Academy policies.
• Adaptable, imaginative, creative and flexible in approach to the work
• Self motivating and the ability to identify your own training needs and a willingness to attend relevant training courses or other relevant training.
• To complete an appropriate IT Qualification, for which the Partnership will cover cost and time release.
• Promote and safeguard the welfare of children, young and vulnerable people that you are responsible for or come into contact with.
• To comply with individual responsibilities, in
• To comply with individual responsibilities, in accordance with the role, for health and safety in the accordance with the role, for health and safety in the workplace.
• Ensure that all duties and services provided are in
• Ensure that all duties and services provided are in accordance with the Academy’s Equal Opportunities accordance with the Academy’s Equal Opportunities Policy. Policy.
• The Governing Body is committed to safeguarding and
• The Governing Body is committed to safeguarding and promoting the welfare of children and young people promoting the welfare of children and young people and expects all staff and volunteer to share in this and expects all staff and volunteer to share in this commitment. commitment.
• To ensure compliance of Data Protection at all times.
• The duties above are neither exclusive nor exhaustive
• The duties above are neither exclusive nor exhaustive and the post holder may be required by the Executive and the post holder may be required by the Executive Principal to carry out appropriate duties within the Principal to carry out appropriate duties within the context of the job, skills and grade. context of the job, skills and grade.

In return we offer:

• an outstanding and vibrant workplace with colleagues who all share the same values and ethos.
• a valuable pension package of benefits for members and their dependents of both the teachers and local government pensions schemes; generous employer contribution; tax relief on your contributions; flexibility to pay more or less in contributions; flexible retirement options.
• Fitness suite and sports facilities 
• Local Authority Reward Scheme
• ePlatform: digital library
• EV charging station

We reserve the right to make an appointment before the closing date, so early applications are encouraged.

The Skinners’ Kent Academy Trust is an equal opportunities employer, committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants are subject to an enhanced Disclosure & Barring Service check and satisfactory employment references.