IT Technician

Downe House is looking for an IT Technician to support aspects of IT service delivery for the school. 

Reporting to the IT Operations Manager, your role will be responsible for the support of information technology services within the school. You will work closely with all school staff in order to implement strategic solutions and maintain the services required by the school. The IT Technician will lead the planning, development and execution of approved solutions and services and will contribute to the school technology direction.

Core operational functions requiring support include service desk management and escalation along with incident management, problem management, request fulfilment, access management, change management and knowledge management.

You will need to be a confident and effective communicator and be able to establish effective working relationships with all support teams and contacts throughout the school.

Ideally, you will hold a relevant degree or professional qualification in this field, along with a sound working knowledge of service delivery linked to business objectives.

As a traditional girls’ boarding school with a modern twist, we offer an enriching, caring and creative environment, where every girl is challenged and supported in equal measure.

We recognise that our staff are key to our success, and we offer a supportive working environment with competitive terms and conditions and a wide range of opportunities for continuous professional development. We provide an excellent induction programme for all new staff, as well as a generous holiday allowance, pension scheme, meals on duty and a pleasant working environment. This is an office-based role.

For further details, please visit our website http://www.downehouse.net/about/working-for-us/ or alternatively call 01635 204712 or email recruitment@downehouse.net.

Closing date: 9.00am on Tuesday 27 August 2024.

Please apply as soon as possible as applications will be considered upon receipt. We reserve the right to interview/appoint before the closing date.

Applicants must have the right to work in the UK.

We are committed to safeguarding and promoting the welfare of children and young people, and any offer of employment is subject to an Enhanced Disclosure Check (DBS), satisfactory references, and social media checks.

At Downe House, we promote equality of opportunity for all pupils and staff, both current and prospective, and we actively support an environment and culture that values diversity and inclusion.