Senior ICT Technician

The Post:

Abbey Gate College is looking to appoint a suitably experienced and qualified Senior ICT Technician to join our dedicated support staff team.

Line managed by our ICT Network & Systems Manager, this post is based at our Senior School site in Saighton. However, the post holder will also provide support for our Infant & Junior School site in Aldford. Both of our sites are beautiful and well maintained, with historic buildings and grounds, which are enjoyed by pupils, staff, and visitors alike.  

Job Description:

The post holder, alongside the ICT Network & Systems Manager, has responsibility for maintaining and supporting the day-to-day operation of the College’s computer systems and network, working with a wide range of hardware and software products, including servers and operating systems, to ensure the continued efficient operation of the College.

The Senior ICT Technician will deputise for our ICT Network & Systems Manager, when necessary.

Key Duties Include:

• alongside the ICT Network & Systems Manager, to be accountable, and responsible for, delivering day-to-day IT support to all College users (including pupils and colleagues), and addressing ongoing or reoccurring issues impacting the service, including robust cyber-security;
• to provide proactive IT support to end users, ensuring a high quality, professional IT service is provided to all members of the College community;
• to be responsible for the maintenance and management of an up-to-date asset register, enabling the tracking of all ICT assets;
• to maintain documentation on IT hardware, software and audio-visual equipment, including digital and printed format, ensuring the user guides and knowledgebase articles are available to users;
• to provide support for College events, both internal and external, where IT support is required, including the setting up and testing of equipment;
• to support and maintain all College-owned user technology, including desktops, laptops, printers, software and mobile devices;
• to support the College’s internal IP telephony system;
• to order and account for all reprographic consumables (including paper);
• to support staff in the use of the school’s Management Information System (iSAMS);
• to provide support during computer-based exam periods; and
• alongside the ICT Network & Systems Manager, to provide support to the Governors, as and when requested.

Please see the attached Applicant Information Pack for further information, including a full person specification.

Salary:

The salary for this role is £32,292 (Grade AGS 5, Grade Point 21). Please note that salaries are reviewed each September.

This is a permanent, full-time role, working 37.5 hours per week, Monday – Friday, on a full year basis (i.e. term time plus school closure periods). Annual leave entitlement is 25 days per year, plus statutory bank holidays.

The preferred working pattern would be 8.00am – 4.30pm, inclusive of an unpaid one-hour lunch break. 

Safeguarding & Child Protection:

Abbey Gate College is committed, as a priority, to safeguarding and promoting the welfare of children, and expects all staff and volunteers to share this commitment. 

Applicants will, therefore, be subject to stringent vetting and induction processes, including an enhanced DBS disclosure. References for shortlisted candidates will be requested prior to interview; please inform your referees. 

Whilst criminal convictions are not necessarily a bar to appointment, this safety consideration will be central to all decisions regarding the employment of staff, approval of volunteers, and standards of external contractors.

Equality, Diversity & Inclusion:

We are committed to equality of opportunity for all staff and to treating all staff with dignity and respect. Therefore, applications from individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. 

Process for Applications:

• Closing date for applications: Wednesday 8th January 2025 at 9.00am.

In order to apply for our Senior ICT Technician vacancy, please complete our Abbey Gate College application form (available at https://www.abbeygatecollege.co.uk/about-us/vacancies/). Please also include a covering letter, which should be addressed to our Head, Mr Craig Jenkinson, outlining your interest in, and suitability for, the role and the College. 

Your completed application form and covering letter should be returned to Mrs Sue Moran, HR and Staff Wellbeing Manager, at: sue.moran@abbeygatecollege.co.uk by the above closing date. 

Should you require any additional information or have any difficulties in completing / submitting your application, please also contact Sue Moran.  

Please visit our website at www.abbeygatecollege.co.uk for more information about the College.