Student Services Coordinator (VISA and Accomodation)

Salary: £25,000 per annum full time equivalent dependent on experience, as this is a part time position the salary will be pro-rate £20,000 per annum.

Hours: 30 hours per week - 10:00am to 3:00pm, Monday to Friday with additional overtime hours during the start and end of term

Closing date: 15th July 2024

Position Start Date: August 2024

Position Length: Permanent

Overview

We are seeking an enthusiastic Student Services Coordinator (Visa and Accommodation) to join our friendly team. The role supports and promotes the work of the student services team by contributing to, and maintaining, the student support environment that our students and their families expect in order to enhance the students experience at the college.

They offer admissions and visa compliance support to new applicants and existing students, both directly and through the group International Admissions Centre (IAC), as well as supporting with the delivery of an excellent accommodation service.

Abbey College Cambridge is one of the best sixth form colleges for international students in the UK. We specialise in helping students from across the world achieve the personal, social and academic growth needed to succeed at the UK’s best universities.

Your duties and responsibilities will include the following:

Compliance and Admissions

• Ensuring compliance with the UK Visas and Immigration (UKVI) regulations for international students.
• Helping to ensure high quality record-keeping in every area of student application, enrolment and visa records. 
• To assist in mandatory UKVI reporting requirements
• Supporting the admissions and compliance officer with issuing CAS to existing students who need to extend their student visa
• To act as a Level 1 user of the UKVI sponsor management system (SMS)
• To assist with welcome induction
• To help oversee the visa and passport scanning as students arrive to college at the start of term
• To conduct regular data checks of registered students
• To be the first responder to the admission shared inbox, referring cases to the admissions and compliance officer where applicable for more support
• To deputise for the admission and compliance officer as and when required
• Entering and updating information on to school’s database.
• Supporting students with in-country visa applications.
• Representing the College in a professional customer-focused environment, with particular reference to communication with agents and parents.
• Supporting with student BRP collection/distribution/correction.
• Supporting the admissions and compliance officer with academic progression visa changes and reporting to Home Office.

General Administration:

• Helping students with opening local bank accounts by creating relevant bank letters
• Assistance with maintaining school records and understanding safeguarding issues.
• Working with multiple teams to assist with all aspects of college life, including:
• Accommodation
• Finance
• Group International Admissions Centre
• Marketing
• Academic
• Pastoral
• Senior Leadership

The above lists are not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the post. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the post and Abbey College Cambridge. 

Qualifications and Experience

You will hold A-level standard or equivalent qualifications, be competent in the use of ICT, particularly the use of MS Word, Outlook and Excel. Ideally you will have a working knowledge of record keeping and data protection. You will have excellent verbal and written English and the ability to build and maintain effective working relationships. Previous experience working in an education or busy office environment is desirable.

Hours:

10am to 3pm, Mon-Fri with additional overtime hours during the start and end of term. Occasional overtime may be requested.

Benefits

• 25 days annual leave per year plus all public holidays
• Employee assistance programme 
• Group personal pension plan 7 % employer contribution

·      Season ticket train travel discount and loans

• Cycle to work scheme
• Discounted school fees
• Regular social events

Abbey DLD Colleges Ltd (ADCL)

Abbey College Cambridge is a constituent college of Abbey DLD Colleges Ltd (ADCL). ADCL consists of three award-winning independent international colleges based in London, Cambridge, and Manchester. With over 1000 students from over 50 different countries, ADCL provides an outstanding global environment for students striving for top universities. We are committed to providing the best education for all students in our care, and our colleges have high aspirations and expectations for every member of our community.

Safeguarding

ADCL is committed to safeguarding and promoting the welfare of our children and young people and as an employee of ADCL you will be expected to share this commitment. The protection of our students’ welfare is the responsibility of all staff and individuals are expected to conduct themselves in a way that reflects the principles of our organisation. All staff are trained in child protection and understand to report concerns by following the safeguarding policies. We ensure all candidates are properly police-checked, and the successful candidate will need to obtain an enhanced disclosure via the DBS.

Please click the link below for further information on employing Ex-Offenders:

Policy on employment of ex-offenders.pdf (alphaplusgroup.co.uk)

Equal Opportunities

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to Apply

Please read the attached Applicant Information Pack to access full details about the position. Please complete the application in full and include a detailed statement explaining why you have the necessary skills and experience to be successful in this position. Applications will be reviewed, and candidates contacted once the advert is closed.