Using the Telephone - 2 Workbooks

Using the Telephone is from Susan Traugh’s Daily Living Skills series offering transitional skills and life skills for mild-to-moderately affected special needs students and general education students alike. It is a stand-alone unit providing students with skills to understand how to use the telephone. This workbook serves as both a traditional print version and an interactive version using Adobe Acrobat Reader.

Like the other books in this series, it contains airy pages and bullet-point information for easy, independent study, yet, these books, nevertheless, respect teens’ maturity and humor while presenting federally mandated transition skills and Indicator 13 skills needed for adult independence.

Written on a 3rd/4th-grade level, workbooks are meant to be self-paced and adaptable with student interests and goals driving most units. Each lesson is taught in a short one-to-four page format with follow-up worksheets/activities to check comprehension. Real-world activities are provided whenever possible.

Lessons in Daily Living Skills’ Using the Telephone include:

Telephone manners
How to answer the phone
Leaving a message
Talking to a receptionist
Calling for take-out
Ordering a pizza
Making a reservation
Making a doctor’s appointment
Renewing a prescription
Ordering a service (car repair, haircut)
Dialing 211, 311, 411, 511, 611, 711, 811
How and when to use 911
Understanding reverse 911
Responding to Amber Alerts

Additionally, this book provides a student grading sheet, answer key and a Parent Letter suggesting at-home activities for families in accordance with federal mandates.

A preview of this book is provided here, or sample the series with our free book, Doing Laundry.

Titles in the Daily Living Skills transition series include: Becoming Likable, Becoming Self-Aware, Building Character, Building Self-Esteem, Building Self-Motivation, Buying Insurance, Celebrating Holidays, Cleaning House, Creating Self-Confidence, Decision Making, Doing Laundry, Dress for Success, Everyday Manners, Fair Fighting, Getting a Paycheck, Grocery Shopping, Hygiene for Girls, Hygiene for Guys, Interviewing Skills, Kitchen Basics, Making Conversation, Making Meals, Managing Stress, Nutrition, Outdoor Chores, Overcoming Failure, Paying Bills, Practicing Patience, Safe Dating, Seeking Employment, Staying Healthy, Time Management, Transportation, Voting, Washing Dishes, Who Am I? College and Career, Work Games