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Vocational studies
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WJEC Hospitality and Catering; 1.2.3 Customer expectations
Learning objectives:
To know trends in the UK Hospitality and Catering Industry
To know and understand how hospitality and catering provision adapts to satisfy media interest and influence.
To know and understand how awareness of competition from other providers affects hospitality and catering provision.
To know and understand how environmental concerns, and seasonality impact hospitality and catering provision.
Resource includes PowerPoint presentation with starter and plenary activities. The slides cover trends in the hospitality an catering industry, and seasonality.
There is an activity for pupils to design a menu (will require the internet to research seasonal ingredients and to look at an existing menu).
There is also an information shet and questions based on social media influence.
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WJEC Hospitality and Catering; 1.2.3 Provision to eet specific needs
This resource covers customer demographics and special dietary requirements. There is information summarising development and dietary requirements through the life stages.
There is a past paper question with mark scheme (June 2019) on demographics. There is also an information sheet summarising special dietary needs, what people on specific special diets can and cannot eat, and a worksheet.
I’ve also included two worksheets which have been downloaded from HWB, I take no credit for these and have not charged for these as they are freely available to anyone who knows where to look!
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WJEC Hospitality and Catering; 1.2.2 Customer requirements
WJEC Hospitality and Catering; 1.2.2 Customer requirements
The resource includes:
A Powerpoint presentation looking at the different types of customer and their needs (business, leisure, local) and a worksheet based on this (slide 13 of the PowerPoint will need to be printed).
Part 2 of the PowerPoint focuses on customer rights and equality, looking at relevant legislation. There are two case studies for pupils to complete, and an extension worksheet for more able pupils.
The resource will take 2 lessons, and includes 2 starter and plenary activities.
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WJEC Hospitality and Catering; 1.2.1 Front of House
WJEC Hospitality nd Catering; 1.2.1 Front of House
Resource includes a PowerPoint presentation looking at factors to consider when planning the layout for front of house design of a restaurant or hotel. Pupils then design their own layout, and peer assess. Templates provided.
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WJEC Hospitalty and Catering; 1.1.1 Residential facilities
Unit 1: 1.1.1 Hospitality and catering providers
The resource includes a PowerPoint presentation, with starter and plenary activities, a video and two worksheets (one of which is incorporated into the PowerPoint and will need to be printed).
The resource covers residential service (specifically hotels):
• rooms: single, double, king, family, suite (en-suite bath/shower room,
shared facilities)
• refreshments: breakfast, lunch, evening meal, 24-hour room
service/restaurant available
• conference and function facilities
• leisure facilities (spa, gym, swimming pool).
It will take between 1-2 lessons depending on the ability of pupils.
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WJEC GCSE Health and Social Care: Unit 2 Task 2 support pack
WJEC Health and Social Care
Unit 2 Task 2: Health Promotion
Support pack to prepare pupils to complete the task, includes:
PowerPoint presentations with 90 slides in total covering the five sections of the work.
Section A: What is health promotion? Government guidelines, health promotion topics, and choosing a target group.
Section B: Positive and negative influences on the health and well being of the target group (separate Word Document Digital Helpdesk), Government guidelines and initiatives.
Section C: The aims of health promotion campaigns, suitability, and availability to the target group.
Section D: The advantages and disadvantages of different types of medium, credible sources, and gaining feedback.
Section E: Resoures to help pupils evaluate their campaign.
The presentation includes literacy support (Talk 4 Writing approach), examples, boxing up, sentence starters and connectives etc.) for each section of the work.
Lastly, there is a template for pupils to complete the work.
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WJEC GCSE Health and Social Care: Unit 2 task 1 support pack
WJEC GCSE Health and Social Care
Unit 2 Task 1: Service Provision
Support pack includes:
PowerPoint presentation containing 80 slides which covers the teaching required for pupils to complete Task A.
The care sectors (private statutory, voluntary)
Types of care (healthcare, social care, child care)
Multidisciplinary and multiagency working
Regulation (Healthcare Inspectorate Wales, Care Inspectorate Wales, Estyn, plus relevant legislation).
PowerPoint presentation to prepare pupils to complete Task C (Analysis of the Task), as well as a separate PowerPoint presentation looking at barriers to accessing care.
Templates for Task A and Task C, literacy help and exemplars.
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WJEC GCSE Health and Social Care and Childcare: Unit 2 Service Provision
A set of resources to support the teaching and completion of the Unit 2: Service Provision task.
Includes:
Task introduction PowerPoint which explains the requirements of each aspect of the task and the assessment criteria.
PowerPoint to teach the theory, has questions on relevant slides for pupils to answer (I get them to do this in their books).
Templates for each section of the work (instructions on how to complete are on the task introduction PowerPoint)
Exemplar work
Literacy help sheet for the job roles section.
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Childhood immunisation
WJEC /City and Guilds GCSE Health and Social Care and Childcare
PowerPoint Presentation, Information sheet and Word Activity. The PowerPoint presentation has a starter activity and exam questions.
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Antenatal care and maternal screening
WJEC / City and Guilds GCSE Health and Social Care and Childcare
PowerPoint Presentation and Information sheet on antenatal care and maternal screening. The PowerPoint contains a starter activity, activity and exam question.
Please note I have included videos and a range of other information sources which are freely available online, for which I do not charge and for which I take no credit. I have included these as I have links to them in the PowerPoint.
The charge is for the PowerPoint and Information sheet which I have created.
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Adult screening programmes
WJEC / City and Guilds GCSE Health and Social Care and Childcre
PowerPoint presentation and linked resources designed to take a whole lesson. The PowerPoint has a starter activity and plenary.
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Government initiatives - Flying Start and The Active Offer
WJEC / City and Guilds GCSE Health and Social Care and Childcare
PowerPoint Presentation and information sheet on Flying Start. The PowerPoint contains a starter activity, plenary and activity.
Please note this PowerPoint and activity are specific to Pembrokeshire (which is local to where I teach, and is covered by Flying Start). You may wish to tailor it to a different area.
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Long term (chronic) conditions requiring additional care and support
WJEC / City and Guilds GCSE Health and Social Care and Childcare
Long term conditions requiring additional care and support to maintain health and well-being: obesity, diabetes, heart disease, arthritis, dementia, cancer.
Powerpoint presentation and PDF information sheet. The PowerPoint contains a starter activity, several progress checks, activity based on the information sheet and plenary. I have included several videos linked to the PowerPoint
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Short term conditions requiring additional care and support
WJEC / City and Guilds GCSE Health and Social Care and Childcare: Short term conditions requiring additional care and support to maintain health and well-being; food poisoning, rashes, fever, coughs and colds, chicken pox, measles
PowerPoint presentation and information sheet
The PowerPoint contains a starter activity, activity and plenary (peer assessment)
I have also included additional resources which are free to download from FoodaFactofLife. Please note I am not taking credit nor charging for these resources, I have included them as I used them as extension tasks.
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WJEC Hospitality and Catering - AC2.2 Environmental considerations
A set of resources including PowerPoint presentation and notes sheet designed to prepare pupils to complete this section of the coursework.
I take no credit for the videos, they were initially from youtube and are freely available.
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WJEC Hospitality and Catering - AC2.1 Factors to consider when proposing dishes
A set of resources including PowerPoint presentation, worksheets and starter activity designed to prepare pupils to complete this section of the coursework
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WJEC Hospitality and Catering - AC1.2 Nutritional needs of specific groups
Short PowerPoint presentation and information sheets designed to prepare pupils to complete this section of the coursework
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WJEC Hospitality and catering - AC1.4 Cooking methods
A PowerPoint presentation, information cards and worksheet to prepare pupils to produce this section of the coursework.
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WJEC Hospitality and Catering. AC1.4 Factors affecting the success of businesses
Set of resources designed to cover 3 lessons. Powerpoint including starter and plenary activities, and a series of worksheets. I have included outline lesson plans to illustrate how the resources could be used.
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WJEC Hospitality and catering. AC1.2 and AC1.3 - Working conditions
Powerpoint and set of worksheets coving working conditions to cover one full lesson plus homework research task. Starter and Bingo plenary (answers on notes)