5 reasons why international schools use MyConcern for safeguarding reporting
A safe, supportive environment not only helps students thrive, but also enhances your school’s reputation among parents and the wide community. Effective record keeping is critical for identifying patterns and addressing concerns before they escalate. That’s where MyConcern comes in.
Here are five reasons why international schools trust MyConcern for their safeguarding needs.
1. Secure and confidential
Confidentiality is a top priority for any safeguarding system, but many international schools still rely on paper-based methods to track and report concerns. This method carries significant risks, including the potential for breaches of confidentiality and the difficulty of securely sharing information with staff, external bodies, or the wider school community.
MyConcern provides a secure digital platform for recording and managing all safeguarding concerns, ensuring that records are protected while still being accessible to the right people. Whether you need to update colleagues or share information with external parties, MyConcern makes the process simple and secure. Plus, safeguarding records can easily follow students as they transfer to new schools, ensuring that important information is never lost.
“MyConcern gives me peace of mind that all the information I need to protect students has been accurately recorded and I can access this securely at any time.”
Alka Maher, Middle High School Counsellor, ACS International School Doha
2. Saves time and streamlines processes
Manually managing safeguarding concerns can be time-consuming and prone to oversight. MyConcern helps schools quickly spot trends that might otherwise be missed. Its built-in reporting feature and customised dashboards make it easy to track incidents over time and gain insights before they escalate. With MyConcern, you get consistent, reliable reporting and better control over data. For school groups, it also enables you to create comprehensive reports across multiple locations, helping you make informed decisions for all your schools.
“MyConcern has made a significant impact on our ability to identify and respond to safeguarding needs and issues throughout our group of British international schools worldwide.”
Dawn Akyurek, Chief Academic Officer, King's Group (now part of Inspired Education)
3. Promote a culture of open reporting
Encouraging open reporting from students, parents, and the wider school community can be a challenge. MyConcern makes this easier by allowing concerns to be reported anonymously, fostering an environment where people feel comfortable speaking up. Our recent international safeguarding survey report found that only 24% of staff said they use online systems for students to report concerns.
The platform’s easy-to-use safeguarding forms can be customised to include mandatory or optional fields, and schools can embed links or QR codes on their website or posters to make reporting even more accessible. This helps create a culture of transparency and trust, ensuring every concern—big or small—is heard.
4. Better outcomes for students
Safeguarding software like MyConcern enables schools to identify concerns early and intervene quickly, which has a direct positive impact on students' mental health and wellbeing. By addressing issues like bullying, emotional distress, or neglect sooner, schools can provide the support students need to succeed—both academically and personally.
When students feel safe and supported, they’re more likely to excel in their studies, improve their behaviour, and feel happier overall. This leads to a healthier school environment and strengthens your school’s reputation among parents and the wider community.
“MyConcern has enabled me to monitor the quality of safeguarding provision across our schools. The software allows us to continually monitor and review our provisions ensuring pupil welfare is at the forefront of our agenda.”
Elena Benito, COO and Spain MD, Kings Group (Now Part of Inspired Education)
5. Protect your school’s reputation
For international schools, maintaining a strong reputation is vital, especially when it comes to managing concerns about staff conduct. MyConcern helps ensure your school’s policies are upheld by promoting transparency and accountability among staff.
The software allows you to manage staff allegations, low-level concerns, and self-referrals, separate from your student concerns, offering greater visibility into potential risks. This proactive approach means schools can act quickly before issues escalate, creating a safer environment for both students and staff.
Early reporting also helps identify patterns that protect students from harm and staff from false accusations, ultimately reducing reputational risk.
By using MyConcern, international schools can demonstrate their commitment to the highest safeguarding standards, reinforcing trust within their community.