Adult Advice and Student Experience Officer
Exeter College
Devon
- £26,592 - £28,175 per year
- Expired
- Job type:
- Part Time, Permanent
- Apply by:
- 4 December 2024
Job overview
Looking to have an impact on people’s lives? Excellent communication skills? Super-organised and able to multi-task? Come and join our Adult Advice Hub providing quality advice and guidance on all of our adult courses and supporting the delivery of exceptional student experience for our adult learners, including those who attend evening courses.
What you’ll be doing
•responding to queries from potential students, offering information, advice and guidance about our courses and funding.
•promoting our courses and providing accurate information and guidance to ensure we get the right people on the right course at the right time.
•keeping all marketing content, including the website, accurate and current.
•working as part of a team, ensuring that team members are informed and up to date.
•visiting classes to ensure that adult learners are aware of the available support services.
You’ll need to be great at
•attention to detail with a love of spreadsheets!
•communicating with lots of different people
•dealing with challenging situations with a smile
•seeing tasks through to completion and not being afraid to chase to get the answers that learners need.
What’s in it for you
•you get to help and support people and potentially change their lives – it’s very rewarding.
•up to 43 paid days’ holiday a year.
•17% employer pension contribution.
•online and high street discounts
•training and development opportunities
•two massive staff parties a year
•and much, much more!
Check out the job description for more information and tell us how you meet what we’re looking for.
Closing date – Wednesday 4th December 2024 at midnight
Interviews – Wednesday 11th December 2024
About us Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more. And see what our staff have to say here. Benefits We’ll give you incredibly generous holidays and a superb pension scheme. You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding. Read more on our careers page. Applying for the role If you’re reading this on our website, click on the apply button, below. If you’re reading this advert on another site, visit our vacancies page. Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality. We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.
Attached documents
About Exeter College
Why Work For Us?
Exeter College is an Ofsted Outstanding, multi award-winning education provider in Devon, but our vision to be an exceptional college is only made possible with the determination and enthusiasm of our staff. We offer a wide range of fulfilling roles across multiple sites, all with the opportunity for further training and development. We acknowledge our employees’ involvement in shaping futures and making a difference by offering amazing benefits and the opportunity to progress and grow in one of the most successful colleges in the South West.
Exeter College ranked 65th in the 2022 Best Companies League Tables as one of the UK’s Best Large Companies to work for, the third year in a row we have featured in the top 100. A Disability Confident employer, we aim to provide an environment where all staff can thrive because they feel valued, engaged and challenged. If you would like to join our team of exceptional people, please have a look at our vacancies below.
Our Benefits
We depend on exceptional people to sustain our outstanding performance and reward staff for their hard work. We provide an array of progressive benefits to encourage a healthy work-life balance, including:
🔹 We offer two defined benefits pension schemes, one for teachers and one for support staff
🔹 Generous Annual Leave entitlement as well as a two-week Christmas shutdown
🔹 We have an onsite gym, Central Fitness, and a variety of classes including spinning, yoga and Pilates, which is affordable and discounted for staff
🔹 Staff Development including away days for employees – more info below
🔹 We offer a cycle scheme that saves you 26-40% on a bike and accessories. You pay nothing upfront and can spread the cost of new equipment over a year
🔹 Our @34 restaurant offers a range of eat-in and takeaway options at very reasonable prices with staff discount
🔹 Owlets Nursery is part of the Exeter College Group, providing high quality childcare at a short walk from the College
🔹 Get discounts on over 1200 retailers with our Sodexo platform, plus the ability to get an NUS Card
🔹Staff can receive a voucher every 2 years which will pay for the basic eye test
🔹 Our H2B spa and salon offers a wonderful pampering experience at discounted rates
Principal
John Laramy
Values and vision
Exeter College aims to be an outstanding, dynamic and thriving college, working with partners to provide inspirational education and training.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and adults and we expect all our staff to share this commitment. Successful applicants will be required to undertake an enhanced check by the Disclosure and Barring Service (DBS).
For further information on the College’s commitment visit our Safeguarding page.
Ofsted report
“As a result of the highly motivated, skilled and experienced staff, the quality of teaching, learning and assessment is outstanding. Lecturers provide learners with challenging work that prepares them extremely well for their next steps. The colleges uses its excellent links with schools, employers and other agencies to understand, and respond quickly to the education and training needs of the local area.”
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