Complex Case Manager

Job Type  

Education - Non Teaching

Group  

Education and Inclusion Services

Division  

Inclusion Services

Grade  

Soulbury

Specific Salary  

Soulbury Points 7 - 10 (+ 3 SPA points) £43,988 - £51,951

Contract Type  

Permanent Full Time

Advert Details  

Rhondda Cynon Taf Access and Inclusion Service is looking for a highly motivated individual to contribute to the strategic development of the Service to ensure the effective implementation of the Additional Learning Needs and Education Tribunal (ALNET) Act Wales 2018 and the ALN Code (2021).

The role combines strategic development and operational delivery to ensure children, young people with additional learning needs and their families are at the centre of all practices and processes relating to the work of the Access and Inclusion Service.

As a member of a multi-disciplinary Service the post holder will make an important contribution to an ethos of positive collaborative working with other professionals within the Access and Inclusion Service, including Educational Psychology, Learner Support Services, CLA team, and the ALN Administrative Service.

The successful applicant will have recent experience of supporting children and young people with additional learning needs, a proven track record of excellent teaching & learning practice. They will be highly skilled in working collaboratively with children and young people and families and, where necessary, negotiating to resolve conflict through effective mediation and dispute resolution.

A thorough understanding of the requirements of the new ALN legislation in Wales is essential together with a clear understanding of its application.

Enthusiasm and drive together with an innovative and strategic approach to supporting the Service with the effective implementation of the new ALN legislation will be essential.

Key responsibilities of the role include:

• To take the lead on planning a range of family engagement activities and implementing and evaluating the annual Access and Inclusion Family Engagement Plan
• To work in collaboration with children, young people, their families, education providers and other stakeholders to ensure the best possible outcomes for children and young people in relation to additional learning needs and disabilities across the local area
• To be the lead point of contact between the LA, parent/carers and relevant professionals to endeavour to resolve conflict with view to reducing appeals to Education Tribunal Wales
• To provide effective line management to the Access and Inclusion Family Liaison Officer, including their Performance Management.
• To take the lead on responding to parents and other professionals who have objected to proposals recommended by the Local Authority both verbally and in writing endeavouring to resolving conflict within timescales dictated by Local Authority policy and current legislation.
• To take the lead on resolving issues that arise from complex individual cases.
• To take the lead on assisting Senior Officers to prepare for Education Tribunal Appeals.

The post is predominately based in Ty Trevithick in Abercynon, which is within easy reach of Cardiff.

Should you require further information, please contact Ceri Jones Head of Inclusion Services, or Dr Rob Kempson, Head of Educational Psychology on (01443) 744344.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans, Reservists or Spouses and who meet the essential criteria of the person specification, are offered an interview.