Family Support Officer

High View School are seeking an enthusiastic and compassionate Family Support Officer to join their committed team.

About the School

High View School is an outstanding primary school (Ofsted, November 2024), which is highly-regarded on a national scale and at the heart of our local community. We are a 1.5 form entry school, with around 350 pupils (which includes our dedicated nursery provision), and we benefit from working in a first-class learning environment, including a purpose-built school building and a range of exceptional outside play and learning environments.

At High View School, we work together to ensure that learning is ambitious and relevant, with an ethos rooted in mutual respect, kindness and tolerance. We want our staff and pupils to come to school with a positive attitude, where they are kind to one another, eager to learn and have pride and aspirations around what they can accomplish as individuals and as a community, both academically and socially, as we truly believe that good beginnings never end! With this in mind, our curriculum is outstanding, as is our ongoing continuous professional development for all staff.

Staff, pupils and parents are proud to be part of the High View School family and our continued commitment and collaboration for growth, alongside successful engagement with our wider community stakeholders, enable us to achieve standards of which we continue to be incredibly proud of.

Candidates should have:

• A proven ability to work within established school procedures, policies and approved methods 
• Awareness of and compliance with, policies and procedures relating to child protection, health, safety and security, confidentiality and data protection 
• Interpersonal and communication skills to establish contact and build relationships with parents, carers and families, establish useful links with local groups, agencies and organisations that work with families and provide advice or guidance to parents on parenting / child issues 
• An ability to pass on clear, concise and factual information without bias through emotional stresses or strains
• IT literate and confident in word processing 
• Sound working knowledge of Microsoft Word and Excel 
• Knowledge and experience of local and national safeguarding and child protection procedures  
• Numeracy/Literacy skills equivalent to GCSE in English and Mathematics - GCSE (Grade A-C)  

Knowledge and / or relevant experience of: 

• The educational support needs of parents and families 
• School based ethos and culture for inclusion 

 About the Trust

The Learning Academies Trust is a family of 18 schools across Plymouth and surrounding areas, dedicated to delivering outstanding education to all our children, whatever their starting point or background. Our Trust’s mission is:

Together we will… work with our children, families, and communities to provide exceptional learning opportunities for all our children

As part of the trust, we will support you to learn and develop, providing outstanding CPD and opportunities for collaboration between schools within the trust sharing resources, expertise and knowledge.

Further information about the position, the trust and the benefits we offer can be found in the attached recruitment pack.

To request a tour of the school or to discuss the role in anyway please contact the school on the number below.

If you believe you can demonstrate the dedication, skills and passion required, we look forward to receiving your application. If there are no vacancies currently, but you would like to register your interest for future vacancies, please join our talent pool and we will be in touch as soon as we have a suitable position.

With 18 individual primary schools, the Learning Academies Trust is the largest primary school trust in Plymouth and the first education employer in Plymouth to achieve the Livewell Southwest Wellbeing at Work Bronze Award. The Trust is committed to supporting the wellbeing of all staff and is proud to work closely with official bodies to ensure we have a holistic approach to staff wellbeing.

We are committed to safeguarding and promoting the welfare of children and we expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974; pre-employment checks will be carried out; references will be sought for all shortlisted candidates and all shortlisted candidates will be requested to complete a questionnaire about any convictions or adult cautions that are unspent. Guidance will be given to those shortlisted. Appointment is subject to an Enhanced DBS.