Fees & Credit Control Manager

We are seeking an experienced individual to oversee our fees team and manage an efficient invoicing and credit control system. This pivotal role is instrumental in actively managing debts, optimising cash flow, and ensuring adherence to our Parent contract and Scholarships and Bursaries policy.

Your responsibilities will include producing approximately 1,700 invoices three times a year with precision and timeliness. Effectively managing credit control processes, you will minimise overdue debts and handle parent inquiries and disputes regarding fees payments with professionalism and tact.

Working closely with the Financial Controller and Finance Director, you will review overdue debts, negotiate payment plans with parents in financial difficulty, and administer our bursary programme, assessing applications and recommending awards based on financial assessments in line with available funds.

The ideal candidate will have substantial experience in credit control, educational experience is an advantage, however the ability to manage credit control sensitively is essential. Strong leadership and team management skills are required, alongside proficiency in credit control and debt management. Excellent written and verbal communication skills are crucial for liaising with parents and stakeholders. This role liaises with Heads, Directors of Sport, and admissions teams on a regular basis. Proactive problem-solving abilities and the capability to work under pressure to meet deadlines are also key attributes we are seeking.

About us

Founded in 1935, Millfield’s vision is to be the world leader for the development of children. There are nearly 1,300 students at the senior school, with a 3:1 ratio of boarding to day. Although essentially a rural British school, 20 per cent of Millfield students are international and come from more than 70 countries.

Set in over 100 acres of grounds, Millfield’s size brings great opportunity, and the facilities are unmatched in the UK: an Olympic-sized swimming pool, golf courses, indoor centres for tennis, golf and cricket and an equestrian centre; concert hall, recording studio, theatre, art gallery, hi-tech Science block and outstanding teaching facilities; and high-quality boarding accommodation.

Benefits

We strongly believe in employee wellbeing and, as such, there are many benefits available, including:

• Generous holiday entitlement
• Discounted freshly prepared lunches
• Access to the school's facilities
• Discounts/cashback on high street shops and restaurants through the school’s Employee Assistance Programme

For further information and to apply, please visit our website.

Closing date: Noon on 26th July 2024

Millfield School is committed to providing a safe and inclusive environment for all. We are a community that celebrates diversity, supporting our pupils and employees to be brilliant as individuals.

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Specific safeguarding responsibilities for this position are outlined in the job description. Offers of employment are subject to satisfactory safeguarding checks including, but not limited to, Enhanced DBS clearance. All positions within the school are exempt from the provisions of the Rehabilitation of Offenders Act 1974.

Be kind, be individual, be brilliant. Millfield School, where being an individual is recognised as the key to brilliance.