HR Administration Apprentice

• We are seeking a driven and enthusiastic HR Administration Apprentice to support the HR team. The ideal candidate will be eager to build a career in Human Resources and demonstrate a proactive, can-do attitude. You should be a strong communicator, highly organised, and passionate about learning and growing in a professional setting.
• The ideal candidate will:
• Have excellent communication skills, both written and verbal, and be comfortable interacting with individuals at all levels
• Possess strong organisational abilities, with a keen eye for detail and a commitment to delivering high-quality work
• Be adaptable and willing to take on new challenges with a positive, problem-solving mindset
• Demonstrate a genuine interest in Human Resources, with the ambition to develop professionally in this field
• Have the ability to maintain confidentiality and handle sensitive information with discretion
• Be a team player who is also able to work independently and manage multiple tasks simultaneously
• This role is a fantastic opportunity for someone looking to gain hands-on experience in HR while pursuing formal qualifications through a Level 3 apprenticeship program.

Key Responsibilities

• The HR Administration Apprentice will deliver a range of administrative tasks, to include: 
•  Maintaining and managing all employee records, ensuring all information is recorded and updated within personal files and internal HR systems
•  Assisting in maintaining HR system to input, track, and update employee data, ensuring accuracy and compliance
• Helping to monitor employee absence, holidays, and sickness records, ensuring compliance with College policies
•  Support the Payroll manager with payroll related administration tasks and the day to day running of the payroll function
• Assisting with processing payroll changes and providing support in ensuring accurate payroll records.
•  Supporting the administration of employee benefits and healthcare plans
• Assisting in making employee referrals to our occupational health provider
• Assist the Recruitment Team with administration tasks such as completing references for new starters, scanning interview notes, checking bank staff timesheets and any ad hoc recruitment
• Supporting with the creation of new starters and leavers on the HR, Payroll and internal college systems
• Manage the recruitment, HR and payroll inboxes, responding to employee enquiries and ensuring queries are dealt with, escalating to members of the team as required
•  Assisting on ongoing HR related ad-hoc tasks and projects 

Skills, Knowledge & Expertise

Essential: 

• GCSE in English and Maths or relevant experience 
• Good communication and interpersonal skills
• Good computer literacy 
• Good organisational skills and attention to detail 
• Ability to work independently to a high standard, taking accountability and ownership for mistakes and a commitment to self-reflection and learning 
• Ability to manage to tight deadlines and multiple priorities 
• Resilient – ability to work calmly within a high-pressure environment 
• Diplomatic – maintains confidentiality within the office and achieves objectives while acting with consideration for others 
• Must be committed to their own personal development 
• Understanding of and commitment to equality, diversity, and inclusion as it applies to this role. 

Desirable: 

• Experience of working in an office environment 
• Experience of working with customers or as part of a team in a busy, fast-paced environment 
•  Fluent speaking in any of the mentioned languages: Arabic, Persian, Kurmanji (Northern Kurdish), Sorani (Central Kurdish), Portuguese, Spanish, Tigrinya, Vietnamese, French.

About The City of Liverpool College

The City of Liverpool College is the largest further education college in the Liverpool City Region. With more than 600 members of staff, hundreds of courses, five campuses and over 10,000 students, we are at the forefront of education in our region. 

We proudly scored GOOD in our 2024 OFSTED inspection, with several areas graded outstanding. Ofsted described our student experience as “transformative and life-enhancing”. 

We’re committed to supporting every student to achieve and progress with the skills and expertise they need for their next step. We couldn’t do this without the people who make this happen every day – our brilliant staff.