IT Manager

IT Manager 

Required immediately

Salary: Lambeth Council Salary Grade P03 - £46,437- £49,638 

(Pay negotiable for the right candidate)

“This is a very happy and caring school. Leaders know pupils and their families well. One pupil, typical of many, described the school as ‘home.’” (OFSTED 2023)

Lilian Baylis Technology School is a mixed, 11-18, inner city school located in a new building at Vauxhall, London. We are a multicultural community school, which serves the local community, and we view this as one of our key strengths. We value the diversity of our school, and strive to ensure that our students feel represented, both at whole school level and within the curriculum. 

We are seeking a dynamic IT Manager to lead a growing team of technicians to provide full IT and Network support across the school. This role is ideal for someone with vision for modernising our systems and processes, as well as leading network projects. The ideal candidate will have experience in network administration, problem-solving skills, and effective team management.

Main duties and responsibilities:

Windows Network Management, Support and Maintenance

• Network & Systems Management 
• Server management 
• User management
• Computer & Printer management 
• Security management
• Troubleshooting 
• Managing and maintaining the school’s 3-2-1 backup system

Wired and wireless Infrastructure management/maintenance

• Cabling infrastructure management
• Switch management (Core and edge switches)
• Wireless network devices and APs

Internet Connectivity (ISP) Management

• Ensure network is protected 
• Manage and ensure security for Remote access 

Manage and maintain Google Workspace for Education Tenancy

• Manage users and Google Applications
• Manage Chromebooks and Chrome desktops

Apple Network and Computers Support

• Managing Windows Active Directory Integrated Apple Network
• Manage all Hardware and applications

Audio Visual Equipment Support and Maintenance

• Manage Audio Visual Equipment, including projectors, plasma displays, speakers, IWBs, etc

Cashless Catering Support

• Support and troubleshoot any issues with Cashless Catering System 

School Website Update and Maintenance. 

• Audit website and manage page content

Maintain IT Asset Register

• Input and maintain an up to date list of IT assets and disposals

Liaise with External Agencies, Suppliers and Third Party Support Providers, including:

• RM: Server support provider
• Strictly Education: SIMS and FMS support provider
• Dell: Server and Computer Hardware Support Provider
• HP: Switch, Laptop hardware support provider
• IBS: Printer Hardware & Software Management Provider
• LGFL: Internet Service Provider
• Cunninghams: Cashless Catering Provider 
• Opus: IP Telephony Support
• InVentry: Staff Sign in (Clock in) System Support Provider

Other Responsibilities:

• Train and Line Manage IT apprentices & technicians
• Ensure all IT equipment comply with Health and Safety Regulations
• To carry out other reasonable tasks from time to time as directed by line manager or the head teacher 
• Supporting assemblies
• Attend training sessions as and when required
• Maintain a maintenance and replacement equipment schedule to enable the school to make 3 to 5 year budget projections effectively on IT
• Maintain all necessary records and documentation including network maps and inventories and details of licences, warranties, and equipment checks as necessary
• Be responsible for the pricing and procurement of IT devices, software, repairs and contracts in accordance with the principles of Best Value
• Be aware of the responsibilities under General Data Protection Regulation for the security, accuracy and significance of the personal data held in the schools’ systems. 
• Take responsibility, appropriate to the post, for tackling racism and other forms of discrimination and promoting good race, ethnic and community relations. 
• Understand and implement all School & Council policies with particular regard for Safeguarding, Health & Safety, Equal Opportunities and Customer care, to work actively to overcome and to prevent discrimination on grounds of race, sex, disability. 
• Work in accordance with the Schools Health and Safety Policies and Procedure. 
• Promote positively the image of the school at all times. 

Person Specification:

Experience of: 

• Working in school will be desirable
• Windows Desktop Support
• Microsoft Windows Server Support
• Google Application for Education Support
• Audio Visual Equipment Support
• Microsoft Applications Support
• Apple Server and Desktop Support
• Problem-solving and project management experience

Qualifications: 

• Evidence of Continued Professional Development
• Not essential but desirable to have qualifications in;
• Microsoft Server and Networking
• Google Applications for Education
• Apple Server and Desktop Support

Knowledge: 

• Windows Desktop Support
• Microsoft Windows Server Support
• Competent knowledge and understanding of IT Networks 
• Google Application for Education Support
• Audio Visual Equipment Support
• Microsoft Applications Support
• Apple Server and Desktop Support

Personal Qualities: 

• Ability to communicate across a range of levels and departments including with students, staff, senior staff and at Board level 
• Excellent verbal and written communication skills 
• Ability to build trust with students and colleagues and amongst senior colleagues 
• Excellent IT trouble-shooting skills 
• Positive outlook and attitude when dealing with staff/students even in busy situations 
• Self-motivated and ability to motivate others 
• Ability and willingness to impart knowledge on others 
• Extremely well organised and able to shift priorities and plan effectively 
• Has a supportive, willing and can-do attitude 
• Professional, co-operative and flexible in line with changing needs of the post and the school

Application forms must be completed online by 10am Friday 6th December 2024. For an informal conversation or to arrange an informal visit contact Karen Chamberlain (Headteacher) on karen.chamberlain@lilianbaylis.com