IT Service Desk Technician
Strode College
Somerset
- New
- Salary:
- £23,928 to £26,224 per annum
- Job type:
- Full Time, Permanent
- Apply by:
- 26 July 2024
Job overview
IT Service Desk Technician – IT Services
Strode College has a rare and exciting opportunity for an IT Specialist to join the IT Service Desk team to support a key service within the College. The team support a diverse range of systems, from servers to desktops, networks, security systems, and firewalls to keep us running and the role of Service Desk Technician role plays a significant part in ensuring that IT Issues are resolved in a timely manner. The role goes far beyond the day-to-day resolution of issues and will allow the post holder to develop their skills and pass on their knowledge to both students and staff through the production of user guides and training sessions. They will also play an important part in college communications and will act as a central point of contact for IT and AV both in the day-to-day operations and at times of high demand, including student enrolment and examinations.
If you are a great communicator, confident in the use of IT Systems, have an eye for detail and have a people-focussed approach to helping others, please take a closer look at our job.
It is essential that you have a minimum of one year’s experience in a customer focussed environment and are competent in the use of the common office software applications. We would particularly welcome candidates with previous experience of administering Windows directory services and skills in deploying software through centralised management systems.
Strode College has a local and national reputation for excellence due to the outstanding quality of our teaching and support and the resulting high levels of student aspiration and achievements. We help students realise their potential, maximise their results and achieve success at college and in the future.
Contractual Details
Salary: £23,928 to £26,224 per annum
Working Time: 37 hours a week Monday to Friday all year round.
Contract Type: Permanent
Pension: Local Government Pension Scheme
Leave entitlement: 29 days per year plus bank holidays.
How to Apply
Please visit the vacancies section of our website https://www.strode-college.ac.uk/college-info/working-at-strode/current-vacancies
If you require any further information or would like a confidential informal discussion about the role please contact Tim Blake 01458 844425
Closing Date for applications: 9.00am Friday 26th July 2024
Interviews planned for: Monday 5th August 2024
Strode College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake an Enhanced DBS check.
About Strode College
Welcome to Strode College and thank you for taking an interest in our College.
We believe that every individual, no matter what their starting point, has the potential to achieve great things. We encourage all our students to be ambitious and believe they can succeed. We help them to realise their potential, maximise results and achieve success. This ethos runs through everything we do.
Highest quality further education
We are an Ofsted Good College located in Street, Somerset, offering a wide range of high quality education and training to the local community. Our Sixth Form has an outstanding reputation nationally for the exceptional progress that our students make. This means they are well prepared for future success, and we are incredibly proud of what our students go on to do after Strode College. In fact, we are one of the best performing colleges nationally for delivering outstanding student progress.
Highest quality university level education
We also offer high quality, local and affordable Higher Education. This quality has been recently externally validated by the Quality Assurance Agency for Higher Education with a Silver Award in Teaching Excellence Framework, and we achieved the highest possible rating in our recent external quality review.
Adult courses for career development and leisure
As a local College, focused on supporting its community, we also provide a wide range of Adult courses. These include professional programmes for people looking to upskill within their current place of work or seek new skills for future careers and job opportunities. In addition, we offer leisure courses which you may want to take as a stepping stone onto a professional programme or just because it’s something you’re interested in!
Specialist work-based training
And finally, the College provides specialist work based training in the form of Apprenticeships and work related professional qualifications. Our dedicated Employer Engagement team works closely with local businesses to support them to meet their workforce development needs, translating this into a comprehensive training programme and also helping source new apprentices.
Enjoy an exceptional education
To sum up Strode College, it’s an amazing place to learn, with exceptional staff who are 100% committed to ensuring you achieve fantastic results, with an outstanding reputation locally and nationally; validated by our students’ achievements.
I’d like to invite you to come and see for yourself, so do please get in touch, we’ll be happy to show you around our fantastic college.
John Revill, Principal
View Strode College's latest Ofsted report
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