IT Support Specialist
Scholars International Academy
United Arab Emirates
- New
- Quick apply
- Salary:
- Competitive Salary
- Job type:
- Full Time, Fixed Term
- Start date:
- 02/01/2025
- Apply by:
- 19 December 2024
Job overview
Join Our Team as an IT Support Specialist!
Are you a tech-savvy professional with a passion for education? We’re looking for an IT Support Specialist to enhance and maintain our school's tech environment, ensuring students and staff have the best possible learning and working experience!
Location: Sharjah, UAE
Type: Full-Time
About the Role:
In this role, you'll provide top-notch technology support across our school, managing everything from Apple devices and JAMF for iPads to LED panels, network infrastructure, ERP, ID card printing, BYOD support, and IT inventory. If you're proactive, organized, and committed to a seamless, tech-driven learning environment, we want to meet you!
Key Responsibilities:
Apple Device Management: Configure, troubleshoot, and maintain iPads, MacBooks, and Apple TVs.
JAMF Administration: Deploy and secure iPads for optimal classroom use.
Interactive LED Panel Support: Ensure educators get the most from our tech-enabled teaching tools.
Network Support: Keep our school connected by monitoring Wi-Fi and managing access points.
ERP System Support: Assist with ERP functionality and troubleshoot user issues.
ID Card Printing Management: Handle accurate and timely ID card printing.
BYOD Support: Facilitate secure device connectivity and compliance.
IT Inventory Management: Track and manage our tech assets for optimal resource planning.
General IT Support & Training: Serve as the main IT support contact, providing guidance and training for non-technical users.
Qualifications:
Education: Diploma or Bachelor’s degree in IT, Computer Science, or related field preferred.
Experience: 3+ years in IT support, ideally in a school or similar environment.
Technical Skills: Apple devices and JAMF proficiency, network troubleshooting, ERP familiarity.
Soft Skills: Strong communication, problem-solving abilities, and a team-oriented approach.
Why Join Us?
Contribute to a collaborative and supportive school community.
Enjoy opportunities for growth in a role where technology meets education.
Safer Recruitment
Scholars International Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers who work with the academy to share this commitment. Applicants must be willing to undergo a rigorous screening process that includes: verification of qualifications, birth certificate and passport; obtaining satisfactory references (including current / most recent employer and a previous employer/university tutor); providing a Police Certificate(s) for the last ten years from all countries that the applicant has resided in; Prohibition Checks (for applicants with a UK background). Any employment gaps on the application form will be addressed during an interview and may be explored further.
About Scholars International Academy
Our Vision
We envisage growing a learning ‘eco system’ that supports learners to become resilient, feel empowered and be courageous aspirational global citizens who are life ready.
Our Mission
As a High-Performance Learning school, we aim to instill an evidence-based set of advanced characteristics alongside values, attitudes, and attributes. We recognise the importance to equip our learners to be intellectually and socially confident young people who capitalise on life’s opportunities.
Our Values
- Empathy: Understanding and sharing the feelings of others is crucial for effective collaboration, a cornerstone of HPL. It fosters a supportive learning community where students feel valued and respected.
- Agility: The ability to adapt quickly to change is essential in today's world. HPL emphasizes flexibility and problem-solving, which are directly linked to agility.
- Hard Work: Diligence and perseverance are fundamental to achieving high performance. HPL encourages students to be self-motivated and take ownership of their learning, which requires a strong work ethic.
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