Library Assistant- MN11247

This role is based in the UK and will be working on site in our UK based College. In order to comply with our mandatory pre-employment checks, the successful candidate will be required to provide original identification documents in person to our UK based HR Team.

This role is pro rata, so the salary you will be receiving is £8,003.58 per annum.

Protection of Children and Young Persons (The Children's Act 1989)

Any offers of appointment will be subject to a Disclosure and Barring Service (DBS) check (formerly CRB), a certificate of good conduct if applicable, plus receipt of satisfactory references, Occupational Health clearance, an understanding of safeguarding and qualifications verification. An Enhanced DBS check is required for this position, as you will be working within 'Regulated Activity' within a specific place (i.e. the College).

This role is classed as working within Regulated Activity. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. By applying for this position, you agree to an Enhanced DBS check in line with DBS regulations.

Background to the Post

WCG is a large, FE / HE, multi-site college offering courses on six campuses. Most of the college campuses have their own library dedicated to supporting the learning needs of its users. The Libraries are part of the Skills and Apprenticeships department.

Working within a team providing services to a diverse community, you will need to be flexible, enthusiastic and adaptable in an ever-changing but exciting environment. You will be in constant contact with staff and students; effective communication, good customer care and interpersonal skills are essential requirements, as is a good level of computer literacy. Library Assistants report to Library Team Leaders and assist in the daily operation of cross-departmental services within the Library.

You will be part of a team involved in delivering inductions & providing study skills training in using the library’s print & online resources. You will ensure that all customer enquiries are answered and that customers have easy access to books, journals and other resources and services. You will participate in collection development activities including checking reading lists, weeding stock and liaising with academic staff.

You will help maintain the library as a suitable learning environment including managing behaviour & noise. You will also cover the library help desks and work in teams with a clear customer service focus. You will assist with daily operations, such as providing IT support, cataloguing, shelving and tidying. Educated to Level 3 and above, you may bring with you skills in another discipline that will complement the nature of the service.

Duties & Responsibilities

• Carry out Library daily operations: use of Library Management System, locating relevant resources, customer enquiries, staffing help desks and rotas etc.
• Maintain student discipline, ensure an environment conducive to learning and provide a courteous and efficient service to all Library users.
• Participate in Collection Management - checking reading lists, recommending purchases, stock weeding, cataloguing new stock, and liaising with academic staff regarding resources.
• Provide support to students and staff in the use of a range of electronic resources to enhance independent learning.
• Participate in inductions and study skills sessions in collaboration with your Library Team Leader and the lecturing staff.
• Provide IT support to students and staff in the use of Microsoft Office & Google Apps for Education.
• Assist your Library Team Leader with routine daily operations, data collection and statistics.
• Promote library resources by the production of print and online guides and learning materials, and the creation of displays.
• Contribute to the ‘learning culture’ of the Library by proactively seeking and being prepared to participate in staff training and development activities.
• Take responsibility for his/her personal development as a member of the College Library team.
• Willingness to obtain an Emergency First Aider qualification.
• Conduct an agreed range of tasks and responsibilities to support overall team objectives.

Offers of Work

For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to DBS, Barred List check, right to work check, internet search, TRA check (academic posts).

Essential Attainments

• GCSE Grade C or above in English and Mathematics, or Level 2 equivalent qualification.
• Level 3 or above qualification.
• Proven track record of customer service in a diverse environment.
• Intermediate IT skills and evidence of supporting students.

Desirable Attainments

• Experience of working in an educational library environment.
• Evidence of delivering training to individuals and groups.
• Experience of facilitating student learning and research.
• Evidence of use of own initiative and working as team.
• Knowledge of marketing services.
• Knowledge of VLE.
• Evidence of academic liaison.
• Evidence of ability to manage groups of students and ability to deal with challenging situations.
• First Aider qualification.

Essential Skills & Knowledge

• Good oral and written communication skills.
• Willingness to try new things and to embrace change.
• Enthusiasm for technology.
• Ability to demonstrate an understanding and knowledge of Equality and Diversity.
• Ability to demonstrate an understanding and knowledge of safeguarding and promoting the welfare of children and vulnerable adults.
• Ability to demonstrate behaviours, which support the Core Values of the College.

For a full job description, please see attached below.