Registrar

Star International School Mirdif, is a rapidly growing British curriculum school in Dubai. We are an ambitious school that aspires to be the very best version of ourselves, and for those who join us, we would help them do the same.  

We seek individuals who want to make a difference in the world, seeing themselves as lifelong learners, committed to putting children at the heart of everything they do.

•  Vision: To grow the future leaders and global citizens of tomorrow, who will Go Beyond and change our world for the better. 
•  Mission: Through amazing learning opportunities and personalised pathways, our educators and students Go Beyond to ensure every member of our Star Family achieves their personal best both inside and beyond the classroom 
•  Values: Self-belief, teamwork, adventure, respect 

Star International School Mirdif is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. 

Registrar Key Responsibilities  

Key qualities and skills: 

•  To be friendly, approachable, professional, discreet and knowledgeable, able to work independently and as part of a team 
•  To be able to speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally and in writing in both English and Arabic. 
•  To plan, organise and prioritise time and workload in order to accomplish tasks and meet deadlines. 

Core purposes: 

•  To lead the registration process from the point of a child becoming enrolled are met. 
•  To take an active role in the day-to-day running of our busy school. 
•  To be a role model to all community members in terms of efficiency and positivity. 
•  To actively promote the school to support our vision of becoming the school of choice for our community.  
•  Be the key person in liaison with KHDA authority. 
•  Ensure that iSAMS is up to date and reflects accurate information. 

Key duties: 

•  To ensure the school educational permit and other requirements of the local regulatory authority including advertising and school CAS event approvals are met. 
•  Follow-up on outstanding offers via HubSpot. 
•  Liaise with finance and admissions to follow up on registration deposit payment.  
•  Maintain the tracking sheet for all required documents from new families are accurate. 
•  Liaise with the Heads on starting date for new children. 
•  Lead the process for re-enrolment and provide regular updates to SLT, Head of Admissions and ISP Regional Admissions Team. 
•  Ensuring the school has relevant documentation for each pupil. 
•  Managing the school’s pupil database - iSAMS including templates and communication and ensuring all documents are on the DMS or shared drive and accessible in case of need. 
•  Ensuring all compliant and timely submission of pupil records to and from KHDA. 
•  Manage the relationship of enrolled families until they join, sharing the welcome letter, parent handbook, newsletter, and familiarisation events. 
•  To support Admissions as required, where it does not interfere with the above core duties. 
•  To work with the leadership of the school to maintain the documents relating to admissions issues and pupils who are leaving. 
•  To assist with organising in-house or off-site activities for the school community. 
•  To maintain a visible, professional and high profile within the school. 
•  To support the day-to-day running of the school for example - reception duty, meeting guests etc. to ensure the smooth running of the school. 
•  Liaising with KHDA and other regulatory authorities to ensure the school is compliant (including opening new classes and grades, seeking approvals for exemptions, submitting end-of-year results and promotions) and seeking the relevant approvals for activities, events, advertisements, etc... and to build up a positive relationship with these organisations. 
•  To support the Head of inclusion with the SEN requirements/documentation with KHDA.  
•  To ensure the leaving processes for the children are met as per school policy and KHDA regulations. 
•  Ensure accurate reconciliation between both databases on KHDA and iSAMS. 
•  In collaboration with the School Head of Admissions, report to the ISP Regional Office on school re-enrolments and leavers. 
•  Provide support to the School Admissions team as and when required where it does not interfere with the above core duties. 
•  Deputise for the Admissions Team during sickness and vacation periods as required. 

Health and Safety 

•  Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities. 
•  Assist in implementing all policies and rules governing student life and conduct. 
•  Ensure that, all the necessary health and safety rules and procedures are being followed. 
•  Maintain an awareness of all the health and safety measures to be taken when in school. 

Person specification:

• Bachelors degree or equivalent
• At least 2 years experience in a similar role in a comparable school
• Excellent communication, customer service and English language skills
• Excellent organizational skills
• Strong IT skills; iSAMS experience an advantage
• Effective problem solver and team player
• Excellent time management skills
• Have a proactive approach to work; have personal integrity and the drive to do what is best for the pupils and the school
• Able to demonstrate discretion and tact 

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description. Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers. 

To be line managed by the Head of Admissions 

Hours of work: 8:00 am to 4:30 pm Monday to Thursday and up to 12:00 pm on Fridays, may require occasional work after hours and on the weekends/holidays.  

Holidays: 45 calendar days per academic year.