Senior Admissions and Data Specialist

Senior Admissions and Data Specialist

Salary: Competitive

Hours: 37.5 hrs per week

Location: London (Hybrid)

Closing date: Sunday, 25th August 2024 (Interviews will take place as we receive applications; therefore, you are encouraged to submit an application as soon as possible)

Fixed Term: Maternity Cover, starting from early September 2024

Job Purpose

The Senior Admissions and Data Specialist is a key senior member of the International Admissions Centre (IAC) team, responsible for providing excellent data analysis, reporting, customer service, administrative support, and agent management. This role focuses on ensuring accurate and timely commission payments through close liaison with central finance, weekly reporting using SIMS and advanced excel functions, and accurate entry of admissions data.

Key responsibilities

Data Analysis and Reporting

·       Accurate data collection and analysis of student fees to generate agency commissions statements and calculate payments.

·       Produce journal entries relating to commission costs.

·       Liaise with the college Finance and Sales teams to verify commission figures.

·       Provide timely response to all agents and sales enquiries on agent payment.

·       Deliver clear and accurate analysis of student data to support the Global Sales Team.

·       Produce weekly sales reports, using excel and college databases (SIMS).

·       Maintain accurate records, ensuring data integrity in relevant systems and UKVI compliance.

·       Manage the agency database and onboarding contract process.

 Admissions

·       Support and collaborate with teams to ensure the provision of an effective and efficient admissions service for Abbey DLD Group of Colleges.

·       Maintain and manage accurate agent data in databases (CRM and SIMS).

·       Conduct checks on applications for various Abbey DLD course offerings (e.g., minimum age and entry requirements, immigration checks).

·       Address internal and external queries concerning the progress and status of applications in a timely manner.

·       Provide a quality, customer-focused service, offering initial support and guidance on admissions policies and procedures to prospective students and agents.

·       Contribute to the execution of agreed service levels, including turnaround times, and chase outstanding decisions as required.

·       Undertake other duties as determined by the Head of International Admissions.

Skills and attributes

·       Excellent analytical and problem-solving skills with motivation to find end-to-end solutions.

·       Advanced proficiency in Excel, including the use of complex formulas (VLOOKUP, INDEX- MATCH, array formulas), logical functions (IF, AND, OR, nested IFs), and statistical functions (AVERAGEIF, SUMIF, COUNTIF).

·       Ability to create and interpret PivotTables and Pivot Charts, use conditional formatting.

·       Proficiency in data cleaning techniques, error checking, troubleshooting and formula tracing.

·       Ability to work independently and as a collaborative team player.

·       Strong cross-cultural interpersonal skills, with professional and friendly in-person and phone presence.

·       Good organizational and time management skills; adept at scheduling and prioritizing multiple projects and tasks with varying deadlines.

·       Excellent customer service ethos to deliver effective services to internal and external stakeholders at all levels, managing information confidentially and sensitively.

·       Adaptability to manage change and respond positively to new challenges.

 Benefits

• 25 days annual leave, plus bank holidays
• Employee Assistance Programme 
• Group Personal Pension Plan (7% employer contribution)
• Discounted school fees
• Regular social events
• Season Ticket Loans
• Eye Care
• Gym Scheme
• Workplace Nursery Scheme
• Cycle To Work Scheme

 The Company - Abbey DLD Colleges Ltd (ADC)

Abbey DLD Colleges consists of three high-quality sixth form colleges in the UK. DLD has been synonymous with quality education provision in an international setting since 1931. Today, thousands of students from over 50 countries apply to join Abbey DLD in Cambridge, Manchester or London. Our three colleges offer a vibrant, international setting, modern boarding provision and above all a Gold Standard sixth form education.

Our colleges offer a range of programmes including GCSEs, A Levels, Foundation and BTEC courses. Full details can be found on the Abbey DLD website http://www.abbeycolleges.co.uk/. 

Safeguarding

The ADC is committed to safeguarding and promoting the welfare of our children and young people and as an employee of ADC you will be expected to share this commitment. The protection of our students’ welfare is the responsibility of all staff and individuals are expected to conduct themselves in a way that reflects the principles of our organisation. All staff are trained in child protection and understand to report concerns by following the safeguarding policies. We ensure all candidates are properly police-checked, and the successful candidate will need to obtain an enhanced disclosure via the DBS.

Equal Opportunities

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to Apply

Please submit an application through TES. You will be required to attach a covering statement detailing why you believe you have the necessary skills to be successful in this position. Interviews will take place as we receive applications; therefore, you are encouraged to submit an application as soon as possible.